Field Services Administrator

Location:

• Utilizes SAP for a variety of work tasks and needs

• Accurately enters work orders

• Collects work orders, materials, and other required items for internal/external billing

• Performs computer entry for purchasing, receiving, and purchase orders

• Works with inventory coordinators on quarterly FLOXAL parts audits

• Performs asset tracking for microbulk, portables and trailers and other Field Service warehoused items

• Works with the Manager of Field Service and Field Service Technician Supervisor to complete and close out initiatives, assist with audits, and close out findings

• Answers inquiries and gives information to callers or routes call to appropriate person

• Provides consistent professional customer service to customers and associates

• Routes incoming mail/email and inter-office correspondence to the appropriate person

• Helps log and track department personnel calendar (TAFW and vacation schedules)

• Maintains database of customers and facilities

• Maintains safe record keeping for all files

• Orders and replenishes office supplies as needed

• Attends company safety meetings

• Complies with all Airgas safety rules and company policies

• Ensures proper and full time use of PPE

• Ensures any accident or injury is promptly reported

Education, Experiences, Certificates/Licenses and/or Registrations:

• High school diploma or equivalent needed. College degree a plus

• Two (2) years prior work experience in a related field

• Knowledge of welding and/or industrial gases and welding supplies extremely helpful

• Must be computer proficient in Google platform or Microsoft Office with experience in data entry and report generation

• Knowledge of ERP system helpful; SAP experience strongly preferred

Competencies:

• Attention to detail and accuracy a must

• Able to interact with customers and associates in a professional, respectful and courteous manner

• Possess a professional phone demeanor

• Must be customer service oriented

• Have excellent verbal, written, and communication skills

• Working experience with general office equipment

• Ability to trouble-shoot, solve practical problems and resolve problems independently

• Must be able to work with little or no supervision in a fast paced environment

• Must be able to prioritize and multi-task simultaneously

• Ability to perform each essential duty satisfactorily

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We care about and support our Airgas Families. This is evident not only through our competitive compensation but also through a comprehensive benefits package that includes medical, dental, and vision plans, vacation, sick time, floating holidays, and paid holidays for full-time employees.

We provide a progressive parental leave package for our eligible Airgas parents, offering generous paid time off for the birth or placement of children, including 14 weeks of paid child birth benefit for birth mothers on leave, as well as paid parental leave benefits for other associates.

Additionally, we offer our employees a 401k plan with company matching funds, tuition reimbursement, discounted college tuition for employees' dependents, and an Airgas Scholarship Program for dependent children.

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Your differences enhance our performance

At Airgas, we are committed to building a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.

We welcome and consider applications from all qualified applicants, regardless of their race, gender, sexual orientation, religion, disability or any other protected characteristic. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.

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Equal Employment Opportunity Information

We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.

Please click here to view the EEO Know Your Rights poster and here to view the Pay Transparency Nondiscrimination poster. Airgas, an Air Liquide Company invites any applicant and/or employee to review the Company's written Affirmative Action Plan or Policy Statement. This plan or policy statement is available for inspection upon request.

Airgas, an Air Liquide Company and its group of companies does not discriminate against qualified applicants with disabilities and is committed to providing reasonable accommodations to the known disabilities of such individuals so as to ensure equal access to benefits and privileges of employment. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact us by email at us-accommodationrequest@airgas.com.

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