Production Account Coordinator

Thomson Reuters
life insurance, parental leave, paid time off, paid holidays, sick time, tuition reimbursement, 401(k)

2900 Ames Crossing Road (Show on map)
Dec 22, 2024
We are hiring a Production Account Coordinator for our Core Publishing Solutions team. This Production Account Coordinator plans the materials and production processes required for production orders for assigned group of products. About the Role In this opportunity as a Production Account Coordinator, you will: Interpret and evaluate information to identify customer-specific requirements for finished good production order. Determine lot sizes for both general shipment and replenishment orders. Determine optimal processing of production orders. Create and release production orders to communicate all details necessary to ensure accurate production. Monitor production orders created through production planning process to ensure quality. Monitor and respond to reports. Production Coordination. Understand customer's service and quality expectations. Work with Account Representative or supervisor to educate manufacturing staff on customer requirements to ensure we exceed customers' expectations. Monitor schedules, proactively anticipating the needs of the customer in providing information quickly and accurately. Take ownership of the job through the plant and proactively communicate all issues and information (changes in production plans, quality issues, etc.) regarding the product to the Account Representative on a timely basis. Maintain status of all jobs currently in process or in the future. Ensure that dates are updated in SAP on a timely basis. Ensure critical project milestones are tracked and communicated to the scheduling team in order to achieve customer ship dates. Coordinate timely delivery of all required components to the appropriate department. Communicate special requirements of the job to appropriate personnel within the plant. Coordinate delivery of all samples, proofs or other items to the customer as per service agreements or special requests. Coordinate and organize any special packaging, handling and shipping requirements from customers to insure product is delivered on time and in excellent condition. Support other production needs as requested (e.g., flex labor needs). Maintain libraries. About You You're a fit for the role of Production Account Coordinator if your background includes: Possess a High School Diploma/GED or higher. 2+ years' relevant experience Ability to read, interpret and explain documents such as safety rules, operating and maintenance instructions, and production orders Experience with Lean and continuous improvement Ability to work on a super tight deadline and fast-paced project timelines Good communication skills including experience sharing information across shifts and departments #LI-PK1 What's in it For You? You will join our inclusive culture of world-class talent, where we are committed to your personal and professional growth through: Compensation: 2nd shift differential - $4.00 per hour, 3rd shift differential - $5.00 per hour, bonus plan Learning & Development:On-the-job coaching & learning, leadership capability development, Harvard Management Courses, key talent programs, tuition reimbursement Benefits:Comprehensive health coverage with benefits are effective day one, 3 weeks vacation, 10 sick days, 9 company holidays, 3 floating days, uniform and laundry service, 401(K) Perks:Social events & activities, 2 paid volunteer workdays a year, gym reimbursement, cell phone discounts Wellbeing:Comprehensive benefit plans; flexible and supportive benefits for work-life balance: company-wide Mental Health Days Off; Headspace app subscription; retirement, savings, tuition reimbursement, and employee incentive programs; resources for mental, physical, and financial wellbeing Purpose-Driven Work: We have a superpower that we've never talked about with as much pride as we should - we are one of the only companies on the planet that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world. Culture: Globally recognized and award-winning reputation for equality, diversity and inclusion, flexibility, work-life balance, and more. Social Impact: Ten employee-driven Business Resource Groups; two paid volunteer days annually; Environmental, Social and Governance (ESG) initiatives for local and global impact. In the United States, Thomson Reuters offers a comprehensive benefits package to our employees. Our benefit package includes market competitive health, dental, vision, disability, and life insurance programs, as well as a competitive 401k plan with company match. In addition, Thomson Reuters offers market leading work life benefits with competitive vacation, sick and safe paid time off, paid holidays (including two company mental health days off), parental leave, sabbatical leave. These benefits meet or exceeds the requirements of paid time off in accordance with any applicable state or municipal laws. Finally, Thomson Reuters offers the following additional benefits: optional hospital, accident and sickness insurance paid 100% by the employee; optional life and AD&D insurance paid 100% by the employee; Flexible Spending and Health Savings Accounts; fitness reimbursement; access to Employee Assistance Program; Group Legal Identity Theft Protection benefit paid 100% by employee; access to 529 Plan; commuter benefits; Adoption & Surrogacy Assistance; Tuition Reimbursement; and access to Employee Stock Purchase Plan. Thomson Reuters complies with local laws that require upfront disclosure of the expected pay range for a position. The base compensation range varies across locations. Eligible office location(s) for this role include one or more of the following: Eagan, MN; Ann Arbor, MI; Richmond, VA; Rochester, NY. The base compensation range for the role in any of those locations is $43,300 - $80,300. This role may also be eligible for an Annual Bonus based on a combination of enterprise and individual performance. Base pay is positioned within the range based on several factors including an individual's knowledge, skills and experience with consideration given to internal equity. Base pay is one part of a comprehensive Total Reward program which also includes flexible and supportive benefits and other wellbeing programs. Do you want to be part of a team helping re-invent the way knowledge professionals work? How about a team that works every day to create a more transparent, just and inclusive future? At Thomson Reuters, we've been doing just that for almost 160 years. Our industry-leading products and services include highly specialized information-enabled software and tools for legal, tax, accounting and compliance professionals combined with the world's most global news services - Reuters. We help these professionals do their jobs better, creating more time for them to focus on the things that matter most: advising, advocating, negotiating, governing and informing. We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments that celebrate diversity and inclusion. At a time when objectivity, accuracy, fairness and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward. Accessibility As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace. We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. Protect yourself from fraudulent job postings click here to know more. More information about Thomson Reuters can be found on https://thomsonreuters.com.