Sr. IT SAP Business Analyst

Position Summary:

The Sr. IT SAP Business Analyst is responsible for providing application leadership and process support for Sales and Distribution teams. This position is located in Cary, NC with 4 days onsite and 1 day work from home schedule.

The individual will determine which application within the current/future business application portfolio best supports the requirements and processes within Order-to-Cash/Sales & Marketing areas. They are agile and adaptable but work with precision to ensure top-notch customer experiences, always. They will understand business processes, process/analysis management and their related IT requirements. They will drive the definition, optimization, improvement and approved changes to new and existing business processes.

Responsibilities:

• Develop and maintain a deep understanding of business process and procedures to effectively identify and implement IT solutions.
• Actively engage key business partners to identify/validate opportunities, ensure alignment with business strategies and define functional area roadmap.
• Translate business needs into effective SAP SD solutions, focusing on Order-to-Cash, intercompany sales, Customer master, Pricing, Output management, Shipping, Billing and Returns.
• Lead, design, develop and implement global Sales, Pricing, Billing, Shipping and Returns solutions.
• Define project requirement by identifying project schedule, milestones, phases, and elements; forming project teams; establish and manage project budgets.
• Actively participate in Project Reviews, hold scheduled meetings with business partners, provide updates to leadership on project and work status.
• Deep understanding of SAP SD integration with MM-WM-PP-FICO
• Work with Division IT, Group IT, COE and other Corporate IT teams (DevOps, enterprise architecture, middleware, security, etc.) to translate business requirements into functional/technical specs.
• Develop, document, communicate, and validate business and technical requirements. Ensure all are met during the project delivery process.
• Oversee user acceptance testing (UAT) activities to ensure business and system requirements are met.
• Create, reviews and delivers end-user documentation (user guide, process flow charts, training materials) and training for accuracy.
• Follow and help improve all IT standards and processes (Change Management, Segregation of Duties, Documentation Standards, etc.).
• Create operational documentation and KPI metrics. Perform system, interface and batch monitoring.
• Lead or participate on High Performance Teams as applicable.
• This role will own the creation, management, revision control and training documentation for all Supply Chain Sourcing Business Process Design.
• Plan, manage and implement projects in the busienss systems and ERP space. Sales and Distribution.
• Collaborate with users and peers to provide functional and technical support.
• Provide SAP configuration and integration expertise in the SD functional area.
• Provide day to day support for SAP and integrated business systems.
• Identify and develop knowledge of new and emerging solutions, assessing their relevance and potential value to the organization.
• Continuously improve professional business and technical skills through practice, training and participation in User Groups and education.
• Resolve complex user reported issues in a timely manner.
• Conduct knowledge transfer and training to business users and IT team, including sharing best practices.
• The successful candidate must be able to work independently.

Required Qualifications:

• Bachelor's Degree in Business, Computer Science or related field.
• 10+ years of IT business analysis experience combining work within Order-to Cash/Sales & Marketing areas.
• 5+ years SAP experience combining work within a business function (Manufacturing, Supply Chain and Logistics) with business analysis and configuration required.
• Any licenses or certification required by the position: SAP, S4, SD, HANA, C4, S/4HANA, CBAP, PMP, B.E., ECC
• Experience working with ServiceNow or similar ticketing system.
• Prior experience demonstrating ability to analyze and support business requirements.
• A thorough understanding of SAP application and SAP SD configuration.
• Experience working with and supporting systems like Precision, Oracle Engagement Cloud and SalesForce.
• A functional/technical professional with a thorough understanding of Sales business processes.
• Capability to lead project teams and manage systems development lifecycle.
• Knowledge of integration with other SAP modules.
• Proven capability to influence business teams.
• Must be a US Citizen or US Permanent Resident.

Preferred Qualifications:

• Prior experience working in Sarbanes-Oxley (SOX) Control Environment.
• Strong Project Management skills utilizing Agile Methodologies.
• Previous involvement in the deployment or optimization of an SAP environment.
• Logistics, Customer Service, Business Analytics or Quality background is a plus.
• Hands on experience developing BI and Analytics or Quality background is a plus.
• Hands on experience developing BI and Analytics with Power BI, SAP BW or similar tools.
• Experience working with or developing Robotic Process Automation (RPA).
• Previous experience supporting SAP environment with strong SD background.
• Previous position in Manufacturing (Discrete & Process Industries) a plus.
• Experience working in projects where multiple functions work in a matrix structure.
• Experience working in a global manufacturing organization with complex business practices.

Parker Hannifin is a Fortune 250 global leader in motion and control technologies. For more than a century the company has been enabling engineering breakthroughs that lead to a better tomorrow. Learn more at www.parker.com or @parkerhannifin.

Parker is an Equal Opportunity and Affirmative Action Employer. Parker is committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job related reasons regardless of race, ethnicity, color, religion, sex, sexual orientation, age, national origin, disability, gender identity, genetic information, veteran status, or any other status protected by law. This position is subject to meeting export compliance eligibility requirements.

("Minority / Female / Disability / Veteran / VEVRAA Federal Contractor")

If you would like more information about Equal Employment Opportunity as an applicant under the law, please go to Know Your Rights: Workplace Discrimination is Illegal (eeoc.gov) and Genetic Information Discrimination

Drug-Free Workplace
In accordance with Parker's policies and applicable state laws, Parker provides for a drug-free workplace. Therefore, all applicants seeking employment with Parker will be subject to drug testing as a condition of employment.