Information Management Coordinator (Background Actors)

Who We Are

SAG-AFTRA is the iconic American labor union that represents approximately 160,000 media professionals. SAG-AFTRA employees support our members and thrive on securing the strongest protections by negotiating the best wages, working conditions, health and pension benefits. We preserve and expand members' work opportunities, vigorously enforce our contracts and protect our members against unauthorized use of their work.

What You'll Do

Entering, organizing, filing Taft Hartley Reports
• Contacting producers regarding submission of/errors in Taft Hartley reports
• Preparing and tracking Taft-Hartley claims through resolution at the direction of Business Reps.

• Researching and helping Business Reps file all the Union Security Violations.
• Answering phones, directing calls to appropriate rep or taking messages.
• Other duties as assigned.

What You'll Need

We want to make sure you're successful. To be considered, you must have:

(The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of this job with or without reasonable accommodation, using some other combination of skills and abilities.)

REQUIRED KNOWLEDGE, SKILLS & ABILITIES:

(The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of this job with or without reasonable accommodation, using some other combination of skills and abilities.)

• Demonstrate effective skills in the use of PC applications.
• Operational knowledge of standard office equipment.
• Knowledge and ability to create standard professional correspondence.
• Ability to work independently as well as part of part of a team.
• Must have strong customer service skills and excellent telephone manner.
• Able to communicate effectively in English, both orally and in writing.
• Superlative interpersonal skills: high degree of patience and tact. Must be able to cultivate respectful, strategic and collaborative relationships with people from diverse backgrounds both internally and externally.
• Detail oriented.
• Ability to work well under pressure.
• Able to organize, prioritize and coordinate multiple tasks under daily deadlines.
• Capable of taking direction from more than one supervisor.
• Have an understanding and awareness of worker rights impacting SAG-AFTRA members.
• Hold yourself and others accountable for a high level of performance and integrity.
• Must be able to work in a challenging environment where constructive feedback from others is encouraged.
• Must maintain regular and acceptable attendance at such level as is determined at SAG-AFTRA's sole discretion.
• Must be available and willing to work extended hours per day or per week, including weekends and holidays, as SAG-AFTRA determines is necessary to meet its business needs.
• Must be available and willing to travel to such locations and with such frequency as SAG-AFTRA determines is necessary or desirable to meet its business needs.

MINIMUM QUALIFICATIONS:

Education and/or Experience:

• High School or equivalent.

Certificates, licenses, and/or registrations:

• N/A

TESTING REQUIREMENTS:

• Basic skills: spelling, math, grammar, and filing - passing score: 76%
• Microsoft Word and Excel tests (basic and intermediate) - passing score: 76%
• Typing test 35 WPM

What You'll Get

We are a great place to work because we offer:

• The hourly rate for this position is $23.56 along with excellent employee benefits and perks.
• Colleagues that are passionate about what we do and how they contribute to our mission
• Balance between work and home life responsibilities
• Affordable and comprehensive medical and dental plans
• Generous pension plan
• Employee discounts and perks