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Remote

Contract Analyst

FinThrive
United States
Jan 12, 2025

About the Role

Impact you will make

As a Contract Analyst, you'll have a front-row seat to the industry's transformation from fee-for-service to value-based care. Apply your revenue cycle experience to interpret reimbursement contracts and load them into our best-in-class Contract Management system. The right individual must be accountable and focused while working on a united team with fellow colleagues, must stay nimble, and problem-solve under deadlines to deliver the best result to our clients, the first time. The Contract Analyst must be able to adapt quickly to evolving healthcare and technological environment and to deliver precision, quality, and excellence to the 9th degree.

What you will do



  • Communicate with colleagues and customers in a clear and professional manner via phone, email, customer service ticketing systems, and in person
  • Design, implement and maintain new and existing contract profiles
  • Troubleshoot pricing discrepancies with clients and colleagues
  • Meet or exceed established goals for productivity, turnaround time, and quality
  • Establish and grow close client relationships
  • Work independently within assigned tasks to ensure client success
  • Maintain proficiency in application functionality and stay current with industry knowledge
  • Maintain working knowledge of Government and/or Commercial payer reimbursement methodologies and deep knowledge of 1-3 specific methodologies as assigned by supervisor



What you will bring



  • 1+ year previous customer service experience
  • 1+ year previous healthcare revenue cycle experience
  • Demonstrated ability to analyze provider/payer contracts and translate reimbursement terms into logic modules
  • Highly numerical aptitude with excellent analytical skills
  • Capable of working independently to meet goals and deadlines
  • Strong written/verbal communication, interpersonal, and relationship skills
  • Ability to work in a team environment that requires quick turnaround and quality output
  • Proficiency in Microsoft Office suite
  • Proficient in Excel
  • High School Diploma or GED



What we would like to see



  • BA/BS degree in Business Administration, Healthcare Administration, Mathematics
  • Familiarity with health care contracts
  • Ability to discern various health care codes: HCPCS, CPT
  • 3+ years of previous customer service experience
  • 2+ years of previous healthcare revenue cycle experience

About FinThrive

FinThrive is advancing the healthcare economy.
For the most recent information on FinThrive's vision for healthcare revenue management visit finthrive.com/why-finthrive.

Award-winning Culture of Customer-centricity and Reliability

At FinThrive we're proud of our agile and committed culture, which makes FinThrive an exceptional place to work. Explore our latest workplace recognitions at https://finthrive.com/careers#culture.

Our Perks and Benefits

FinThrive is committed to continually enhancing the colleague experience by actively seeking new perks and benefits. For the most up-to-date offerings visit finthrive.com/careers-benefits.

FinThrive's Core Values and Expectations




  • Demonstrate integrity and ethics in day-to-day tasks and decision making, adhere to FinThrive's core values of being Customer-Centric, Agile, Reliable and Engaged, operate effectively in the FinThrive environment and the environment of the work group, maintain a focus on self-development and seek out continuous feedback and learning opportunities
  • Support FinThrive's Compliance Program by adhering to policies and procedures pertaining to HIPAA, FCRA, GLBA and other laws applicable to FinThrive's business practices; this includes becoming familiar with FinThrive's Code of Ethics, attending training as required, notifying management or FinThrive's Helpline when there is a compliance concern or incident, HIPAA-compliant handling of patient information, and demonstrable awareness of confidentiality obligations



Physical Demands

The physical demands and work environment characteristics described here are representative of those that a colleague must meet to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Statement of EEO
FinThrive values diversity and belonging and is proud to be an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. We're committed to providing reasonable accommodation for qualified applicants with disabilities in our job application and recruitment process.
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FinThrive is an Equal Opportunity Employer and ensures its employment decisions comply with principles embodied in Title VII, the Age Discrimination in Employment Act, the Rehabilitation Act of 1973, the Vietnam Veterans Readjustment Assistance Act of 1974, Executive Order 11246, Revised Order Number 4, and applicable state regulations.
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