Utility Auditor

Utility Auditor

Austin, TX

About the Role:

Join Yardi as a Utility Auditor and use your keen attention
to detail to ensure seamless utility invoice processing for our clients. In
this role, you'll audit invoices for accuracy, track and resolve exceptions,
and collaborate with vendors to address billing discrepancies. You'll work
closely with team members to maintain account and vendor information, meet key
performance indicators, and prevent late fees through proactive monitoring. By
analyzing energy consumption data and communicating with vendors, you'll play a
critical role in delivering exceptional service. If you thrive in a
collaborative environment and have a passion for accuracy, this is the
opportunity for you.

What You'll Do:

• Use your strong attention to enter, update and maintain
  account and vendor information
• Audit invoice information to ensure seamless invoice
  processing
• Collaborate with team members to resolve exceptions, process
  invoices and contact vendors regarding any issues or concerns
• Work in a team environment and coordinate with other
  departments to ensure Key Performance Indicators (KPIs) for clients are met
• Uses systems to monitor receipt of invoices ahead of the
  anticipated due date and within pre-defined timeframes and Generate system
  reports to identify and eliminate any missing or outstanding invoices
• Track invoices to ensure accounts are received each month to
  prevent late fee charges for clients
• Process current and historical invoices and verifies correct
  data entry elements are followed as per client business rules
• Review exceptions for errors in billing such as misapplied
  payments, incorrect meter reads, and late fees
• Contact vendors regarding billing errors, changes in
  address, and missing or duplicate invoices
• Ensure all exceptions are fully and correctly addressed,
  resolved, and completed, either by researching past payments or following the
  standard exception resolution process
• Provide team members with detailed explanations of invoice
  issues and participates in ongoing client communication and meetings to resolve
  issues
• Be part of a great team and collaborate with YES Energy team
  members across the U.S.

Who You Are:

• This is an onsite position
• High school diploma or GED
• 1 year of customer service, billing and/or related work
  experience or equivalent education (e.g., completion of Finance course)
• Professional phone demeanor and strong written and verbal
  communication skills
• Strong attention to detail with a high accuracy level
• Solid organizational skills and the ability to manage
  multiple tasks in a dead-line driven environment
• Basic math skills and familiarity with Microsoft Office
  Suite and Outlook
• Ability to identify and reconcile discrepancies
• Ability to research and interpret the researched information
• Ability and willingness to learn
• Collaborative approach to work and strong team orientation

Ideal to Have:

• Accounts payable experience
• Experience working with utility accounts and/or the energy
  industry
• Proficiency in MS Excel

Real Estate runs on Yardi. About Us:

Yardi pioneers the property tech industry by seamlessly
blending 40 years of tradition with forward-thinking innovation. We've created
a team of over 9,000 employees in over 40 locations around the globe dedicated
to making great real estate software products.

Discover the Yardi Difference:

Yardi is more than just a software company - we are
dedicated to creating a positive impact in our communities. Annually, Yardi
extends philanthropic support to organizations chosen by our employees. Our
team has contributed to over 350 nonprofits globally, demonstrating our
commitment to various causes and communities.

Our award-winning culture, consistently recognized by
Glassdoor's prestigious "Best Place to Work", fosters support,
collaboration, and growth. We prioritize your well-being with comprehensive
benefits, including 100% paid employee medical premiums, company profit-sharing
plan, and flexible work arrangements.

All submissions for open positions should be received
through Yardi's applicant portal, accessed from Yardi's corporate website.

EOE/Race/Gender/Disability/Vets

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