Equipment Service Technician- Tampa, FL

Are you mechanically inclined with a knack for hands-on work? Do you enjoy a flexible schedule and working independently? Do you thrive in a fast-paced environment where you can make a difference every day by solving complex problems and providing an exceptional customer experience? If you want to work for a great company where you will have the opportunity to advance your career, join our growing team as an Equipment Service Technician.

The Equipment Service Technician is a Trusted Advisor to STERIS Customers in maintenance and procurement of medical devices and consumable products as part of a high performing team. In this role, our ES Techs perform effective on-site preventative maintenance, troubleshooting, repair, equipment modification and installation support on complex mechanical, electro-mechanical and electronic units primarily in a hospital environment under a highly regulated, time-sensitive environment. Working with cross-functional teams (Tech Support, Engineering, Service Contract Management), the ES Tech escalates issues appropriately and utilizes advanced technology platforms to complete compliance-regulatory requirements, resolve and document troubleshooting issues and improve the overall Customer experience. In addition, the technician will provide Customers with information, pricing and options, utilizing clear, proactive communications during all service phases to optimize Customer operations and provide a One of A Kind experience.

This is a remote based Customer facing position. To support and service our Customers in this assigned territory candidates must be based out of one of the following states: FL This territory covers a territory within the FL area.

* Perform fundamental troubleshooting, repairs, and maintenance of STERIS and competitor equipment, systems and components.

* Manage time effectively by prioritizing Customer and business needs and schedules autonomously to complete PM performance, service calls, warranty calls, equipment installations, field upgrade programs and other duties.

* Work with cross functional teams (Tech Support, Engineering and Service Contract Management), to escalate issues appropriately and utilizes advanced technology platforms to complete compliance regulatory requirements, and resolve and document troubleshooting issues.

* The Technician will provide Customers with information, pricing and repair options. With management support, build relationships with Sales to drive Customer experience and revenue opportunities. Learn to identify sales opportunities in assigned territory.

* Provide support to various locations within assigned territory depending on the service agreements and Customer needs.

We value our employees and are committed to providing a comprehensive benefits package that supports your health, well-being and financial future.

Here is a brief overview of what we offer:

* Market Competitive Pay

* Extensive Paid Time Off and (9) added holidays

* Excellent Healthcare, Dental and Vision Benefits

* Company Vehicle

* Company Cell Phone/Laptop

* Tools, Equipment, Uniforms provided

* Long/Short Term disability coverage

* 401(k) with company match

* Maternity & Paternal Leave

* Additional add-on benefits/discounts for programs such as Pet Insurance

* Tuition reimbursement and continued education programs

* Excellent opportunities for advancement and stable long-term career

* High School Diploma or GED with 4+ years of work experience, with 2 of those years in a mechanical/technical role. Associates degree or related certifications in technical/mechanical area, competitive equipment training or related military experience may be considered towards technical experience requirement.

* Valid driver's license and the ability meet all required background and physical assessment elements to obtain and maintain existing and new vendor credentialing requirements.

* Customer and team engagement experience.

* Effective written and verbal communication skills.

* Basic computer skills (MS windows/email, navigation, mobile app, and ability to data input into multi systems).

* Must be able to meet flexible schedules with potential overnights, as well as early/late hours, based on Customer and business needs.