RN Case Manager

IOA is on the forefront of revolutionary healthcare models, reshaping the way people can age in place. Our innovative models transform lives, enhance communities, and save healthcare systems millions of dollars. Rather than focusing on archaic outdated design, we strive to consistently question the "status-quo" and create new and more innovative ways to help aging adults and adults with disabilities maintain their quality of life. With over 23 programs, we offer multiple ways to aid seniors maintain their health, well-being, independence and participation in the community, fulfilling our mission.

HCBA information:

The Home and Community-Based Alternative Medi-Cal Waiver program in one program under the division of Community Living Solutions within IOA (HCBA), provides case management services to persons at risk for nursing home or institutional placement.

The care management services are provided by a multidisciplinary care team comprised of a Registered Nurse and Social Worker. The care management team (CMT) coordinates Waiver and State Plan services (e.g., medical/skilled nursing, behavioral health, In-Home Supportive Services, etc.), and arranges for other available long-term services and support that is available in the local community. Care management and Waiver services are provided in the Participant's community-based residence. This residence can be privately owned, secured through a tenant-lease arrangement, or the residence of a Participant's family member. Our goal is to assist waiver beneficiaries remain safe in the community.

Other key duties and responsibilities include, but may not be limited to the following:

• Documenting assessment, case notes, care coordination, and utilization management within MedCompass, a population health management software
• Working with the participants, their legal representatives, circle of support, and primary care physicians
• develop goals associated with the participant's assessed needs, individual circumstances, and preferences
• Develop a Plan of Treatment (POT) to mitigate risk and minimize disruptions in services
• identify when services identified in the POT are available through friends, family, and/or publicly funded programs
• implement the POT, which includes identifying service providers and community resources to help assure the timely, effective, and efficient mobilization and allocation of the services
• Identify (and train, if necessary), backup caregivers who are willing and able to provide unpaid support when waiver service providers do not arrive when scheduled.
• Providing information, education, counseling, and advocacy to, and on behalf of participants
• Establishing a care coordination schedule based on the needs and acuity of the participant as determined by their initial service needs assessment and subsequent reassessments
• Monitoring the delivery of HCBA Waiver services to ensure participants are receiving services as authorized in their POTs
• Monitoring the quality of the authorized services by maintaining ongoing contact with participants - including a monthly face-to-face visit or telephone call - to monitor for changes in health, mood, social integration, functionality, and overall well-being
• Conducting annual face-to-face visits, reassessments, and care plan updates
• Following up with the participant after Emergency Department and In-patient facility admissions

REQUIRED QUALIFICATIONS

• Current, unencumbered license to practice as an RN in the State of California
• Current Basic Life Support (BLS) certification
• A minimum of 1000 hours of experience in the previous two years, in an acute care hospital caring for individuals with the care need(s) of individuals at the levels of care specified in this waiver
• A valid driver's license and proof of insurance

OR

• A minimum of 2000 hours of experience in the previous three years in an acute care hospital caring for individuals with the care need(s) of individuals at the levels of care specified in this waiver
• A minimum of 2000 hours of experience in the previous five years working for a licensed and certified home health agency caring for individuals with the care need(s) of individuals at the levels of care specified in this waiver
• A minimum of 2000 hours of experience in the previous five years in an area not listed above, that in the opinion of DHCS, would demonstrate appropriate knowledge, skill and ability in caring for individuals at one or more of the levels of care specified in this waiver
• Experience establishing short and long-range goals for patient care which contribute to a continuum of care focus, and patient care will be delivered in accordance with the professional nursing process, which resulted in the delivery of quality patient care
• Experience with, and understanding the medical diagnoses and medication associated with functionally impaired adults and older adults
• Exceptional communication and presentation skills relating to functionally impaired adults and older adults, their support systems and teams of health professionals
• Demonstrated case management experience and skills within the community health care delivery system
• Excellent detail orientation and problem-solving skills
• Demonstrated ability to prioritize multiple critical tasks
• Excellent Computer literacy

DESIRED QUALIFICATIONS

• Experience working with individuals with mental and/or behavioral health diagnoses and substance abuse disorders
• Exceptional interpersonal, oral and written communication skills

We encourage you to learn more about IOA by visiting us here.

IOA reserves the right to adjust work hours or duties when appropriate.

Institute on Aging is an Equal Opportunity Employer. Institute on Aging is committed to cultivating a diverse and inclusive work environment and providing equal opportunities to all employees and job applicants without regard to age, race, religion, color, national origin, sex, sexual orientation, gender identity, genetic disposition, neuro-diversity, disability, veteran status or any other protected category under federal, state and local law.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.