Sr. Parking Representative

2 positions available

Payroll Title: PARKING REPR SR

Job Code: 5333

Job Open Date: 12/18/2024

Application Review Begins: 1/9/2025

Department Code (Name): PARK (Parking Office)

Percentage of Time: 100%

Union Code (Name): SX- Service Unit

Employee Class (Appointment Type): Staff: Career

FLSA Status: Non-exempt

Salary Grade: N/A

Pay Rate/Range: The budgeted salary range that the University reasonably expects to pay for this position is $22.36 to $25.16/hour. Salary offers are determined based on final candidate qualifications and experience; the budget for the position; and the application of fair, equitable, and consistent pay practices at the University.

Work Location: Parking Services - 101

Working Days and Hours: Night Shift: Sunday - Thursday 3:00 PM - 12:00 AM or Tuesday-Saturday 3:00 PM - 12:00 AM

Benefits Eligibility: Full Benefits

Type of Remote or Hybrid Work Arrangement, if applicable: N/A

Special Instructions:

For full consideration, please include a resume and a cover letter as part of your application.

Department Marketing Statement:

Transportation & Parking Services (TPS) is part of Housing, Dining, and Auxiliary Enterprises (HDAE). TPS is an innovative and self-sustaining department that supports the UCSB mission by providing safe and reliable parking, fleet services and transportation alternatives to our campus community. TPS manages over 9,500 parking spaces and over 400 vehicles. TPS coordinates inbound and outbound traffic planning for all major campus events.

Benefits of Belonging

Working at UC means being part of this vibrant institution that shines a light on what is possible. People make UC great, and UC recognizes your contributions by making this a great place to work. Excellent retirement and health are just one of the rewards. Learn more about the benefits of working at UC

Brief Summary of Job Duties:

Enforces University parking regulations by issuing citations and courtesy warnings to vehicles illegally parked. Identifies vehicles to be "booted" and processes them according to California Vehicle Code. Keeps current on campus events and their locations. Directs traffic and escort vehicles including semi-trucks and buses. Informs supervisor of problems as they arise. Provides parking instructions and gives directions. Perform other duties as required.

Qualifications:

• High School Diploma. .
• Demonstrated exceptional customer service by providing and delivering professional, helpful, high quality service and assistance. Ability to work as part of a team, maintain a positive attitude and work together to achieve a common goal of providing world class customer service. Excellent interpersonal skills, including the ability to collaborate with students, staff, faculty and the general public. Ability to maintain professionalism and composure under high customer demand and challenging customer interactions. Excellent written and verbal communication.
• Knowledge of basic grammar for completing forms and reports and for communicating in a professional manner.
• Basic computer skills.
• Understand, apply and explain parking rules and procedures.
• Write clearly and concisely. Work independently with minimal supervision.
• Act in a courteous and effective manner when dealing with the general public and/or irate parking violators.

Special Conditions of Employment:

• Must wear prescribed uniform while on duty. Must be able to work occasional overtime. Ability to work outside year round in inclement weather using established foul weather gear provided by the department. Ability to stand and walk for most of each shift and walk an average of 6 to 8 miles daily over hilly terrain, around parked cars in both covered and uncovered parking facilities.
• Maintain a valid CA driver's license, a satisfactory DMV record and enrollment in the DMV Employer Pull-Notice Program
• Satisfactory criminal history background check
• UCSB is a tobacco-free environment

Misconduct Disclosure Requirement:

As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegation or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer.

"Misconduct" means any violation of the policies or laws governing conduct at the applicant's previous place of employment, including, but not limited to, violations of policies or laws prohibiting sexual harassment, sexual assault, or other forms of harassment, discrimination, dishonesty, or unethical conduct, as defined by the employer. For reference, below are UC's policies addressing some forms of misconduct:

UC Sexual Violence and Sexual Harassment Policy

UC Anti-Discrimination Policy

Abusive Conduct in the Workplace

Job Functions and Percentages of Time:

• 55% Enforcement: Maintain current knowledge of all parking regulations. Patrol assigned parking areas, including metered areas, for violations of parking regulations. Enforce regulations through issuance of parking citations and courtesy warnings. Identify vehicles eligible to be "booted" and process them according to California Vehicle Code (CVC) requirements. Attach vehicle immobilizer devices and appropriate warning labels. Assist police department in towing of vehicles according to California Vehicle Code. Identify vehicles on the Lost and Stolen Permit Report and process them according to regulations. Perform other duties as required.

• 25% General Duties: Assist with escorting large trucks throughout campus. Assistance includes blocking roads and/or parking lots to provide safe corridors for pedestrians, bicycles, and vehicular traffic. Position directional and parking signage as assigned by supervisor. Assist in the collection of money from parking meters and transport it to appropriate locations. Assists Police Department in traffic control in emergency situations. Report safety hazards and the need for police assistance to the immediate supervisor. Attend meetings as needed to carry out functions of the position. Provide service for disabled vehicles through gas assists and battery jumps. Operate hand-held radio communication equipment according to FCC regulations. Maintain general campus and daily log knowledge for occasional kiosk coverage. Kiosk coverage. Greet the public in an expedient and efficient manner. Direct visitors to campus buildings and functions. Maintain knowledge of all campus buildings and their locations. Transport kiosk personnel as directed by supervisor to and from the Transportation & Parking Services Office. Perform other duties as required.

• 15% Special Events: Work occasional shift change and additional hours for special events. Enforce parking regulations and traffic flow direction at special events that include athletic events, commencement, move-in day, concerts, etc. Locate directional and parking signage as necessary. Perform other duties as required.

• 5% Permit Machines & Meters: Troubleshoot minor problems with permit machines and meters. Perform any necessary repairs. Report and clean any vandalism for machines as necessary. Perform other duties as required.

UC Vaccination Programs Policy:

As a condition of employment, you will be required to comply with the University of California Policy on Vaccinations Programs.

As a condition of Physical Presence at a Location or in a University Program, all Covered Individuals* must participate in any applicable Vaccination Program by providing proof that they are Up-to-Date with any required Vaccines or submitting a request for Exception in a Mandate Program or properly declining vaccination in an Opt-Out Program no later than the Compliance Date (Capitalized terms in this paragraph are defined in the policy.). Federal, state, or local public health directives may impose additional requirements.

For more information, please visit:

* UC Santa Barbara COVID-19 Information - https://www.ucsb.edu/COVID-19-information

* University of California Policy on Vaccinations - https://policy.ucop.edu/doc/5000695/VaccinationProgramsPolicy

*Covered Individuals: A Covered Individual includes anyone designated as Personnel or Students under this Policy who physically access a University Facility or Program in connection with their employment, appointment, or education/training. A person accessing a Healthcare Location as a patient, or an art, athletics, entertainment, or other publicly accessible venue at a Location as a member of the public, is not a Covered Individual.

Equal Opportunity/Affirmative Action Statement:

UC Santa Barbara is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status.

For the University of California's Affirmative Action Policy, please visit: https://policy.ucop.edu/doc/4010393/PPSM-20.

For the University of California's Anti-Discrimination Policy, please visit: https://policy.ucop.edu/doc/1001004/Anti-Discrimination.

Reasonable Accommodations:

The University of California endeavors to make https://jobs.ucsb.edu accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact Katherine Abad in Human Resources at 805-893-4664 or email katherine.abad@hr.ucsb.edu. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

Privacy Notification Statement

Privacy Notification Statement and Notice of Availability of the UCSB Annual Security & Fire Safety Report Disclosures

Application Status: If you would like to check the status of your application, please log into the Candidate Gateway where you applied and click on 'my activities'