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Student Services Specialist (Short Term)

Maricopa Community College district
long term disability, tuition reimbursement
United States, Arizona, Mesa
Dec 19, 2024


Student Services Specialist (Short Term)

Job ID: 320921
Location: Mesa Community College
Full/Part Time: Full Time
Regular/Temporary: Regular

Salary Range

$18.82 - $23.55/hourly, DOE

Grade

109

Work Schedule

Monday - Friday, 8am - 5pm
Summer Hours: Monday - Thursday, 7am-6pm

Work Calendar

12 Months

Maricopa Summary

Are you looking for a place to work where you can make a real difference in the lives of over 200,000 college students every year?

Would you like to be part of an organization that adds $7.2 billion dollars to the economy and supports nearly 100,000 jobs in the fastest growing county in the United States?

Whether you're teaching, working, or learning Make It Happen At Maricopa County Community Colleges!

About Us

What's Currently Happening at Maricopa

  • Many of our campuses have received grant awards through the National Science Foundation to improve undergraduate STEM Education: Hispanic-Serving institutions program (HSI Program).
  • Commitment to diversity, inclusion, equity and employee groups to create an environment of shared governance
  • One of the largest community college systems in the country
  • 2020 Healthy Arizona Worksites Program recipient
  • Named 19th Best Employer for Women by Forbes
  • 2019 No. 42 in Arizona's Best Employers


Campus Statement

At Mesa Community College, diversity, equity, and inclusion are core values. We honor the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, socioeconomic background, immigrant status, language, religion, sexual orientation, gender identity, age, disability, veteran status, nationality, and intellectual perspective, enrich the college community. We continuously adapt and respond to differences with a single focus - to create a welcoming, safe, equitable, and inclusive environment that ensures all students and employees have the support and knowledge to succeed and thrive. MCC is committed to building and sustaining a workplace that reflects our community and student population. Our goal is that our students and employees have the knowledge and skills necessary to excel, lead, navigate, and thrive in a diverse world.

Benefits

The Maricopa County Community College District (MCCCD) is committed to providing you with a competitive, comprehensive benefits program that provides the care you and your family need to lead healthy and productive lives. Our benefits are designed to provide support for every life stage and lifestyle in our community.

Benefits & Perks Options:
  • 20 paid observed holidays
  • Arizona State Retirement System (ASRS) & 12% Employee Contribution Match (Pension, Long Term Disability, and Health Insurance)
  • Paid vacation, sick, and personal time
  • Maricopa Employee Store: Perks & Gears (exclusive discounts and offers for Maricopa Community Colleges faculty and staff)
  • Annual professional development growth funding
  • Tuition reimbursement for employees and dependents
  • Flexible work schedules
  • Maricopa Employee Health & Wellness Program:
    • Sight-On-Site Eye Care Services
    • Diabetes Empowerment Education Program
    • Mobile On-site Mammography Screenings
    • Employee Assistance Program (EAP)
    • Wondr online program that teaches clinically-proven, healthy habits that lead to less stress, better sleep, weight loss, and more.
    • Pre-Retirement Events
  • Public Service Loan Forgiveness (may forgive the remaining balance on a federal student loan made directly by the U.S. Department of Education after qualifying).
  • 10+ Maricopa Affinity Resource Employee Groups (Celebrates diversity, embraces inclusion, and supports employees, students, and community!)


Job Summary

Working in a fast-paced, high-energy, One Stop Enrollment Center; this position provides student service program support and resource referrals. This position maintains the daily workflow for Admissions & Records backend processes and procedures, and collaborates with team members in a virtual and campus environment. Assists faculty and professional staff and teams with the planning and processing of educational opportunities. Performs duties with a strong technical aptitude, and knowledge in Admissions & Records policies and processes, including admissions, registration, transcript evaluations, graduation processes, and record compliance.

Essential Functions

70 % Uses established resources to evaluate transfer coursework and review standard equivalencies as submitted on transcripts. Document prior learning decisions established by Faculty, assess military and clock hour coursework using the established resources. Create, update, and maintain equivalences within online databases and repositories.

10 % Provide support and guidance to college staff, faculty instructional councils, and students with inquiries related to transcript evaluation, transfer credit, and prior learning assessments.

10 % Support other college staff during PEAK registration (the months of January and August).

10 % Performs other duties as assigned.

Minimum Qualifications

Associate's Degree from a regionally accredited institution, and one full-time equivalent year of student services or college teaching experience or experience assisting with educational program development and coordination, student advisement, financial aid, or related student development programs.

OR

An equivalent combination of the conferred degree and directly related full-time work experience as described above sufficient to successfully perform the essential duties of the job such as those listed above, unless otherwise subject to any other requirements set forth in law or regulation, may be considered.

Desired Qualifications

A. Experience with transcript evaluation and transfer credit processes

B. Experience with PeopleSoft Student Information System (SIS)

C. Familiar with the DocuWare electronic filing program

D. Knowledge of the Transfer Evaluation System (TES)

E. Familiar with Parchment and the National Student Clearinghouse

F. Experience working directly with college Faculty, staff, and external institutions

Special Working Conditions

This position will be required to sit for a prolonged period of time, viewing a computer monitor.

Work schedule: Monday - Friday, 8am-5pm

May be required to work evenings and weekends

How to Apply

Applicants are strongly encouraged to submit a cover letter that details how the applicant meets the minimum and desired qualifications. A cover letter may further highlight an applicant's knowledge, skill and abilities. All minimum requirements must be met at the time of the application.

Additional materials will not be accepted after the job posting has closed.

Missing materials or incomplete employment history will not be considered.

Please ensure your materials clearly provide the following information.
  • Clearly illustrate how prior experience, knowledge and education meet the minimum and desired qualifications for this position.
  • Indicate whether former or current employment is Full-Time or;
  • Part-Time employment (must include number of hours worked)
  • Provide employment history in a month/year format (e.g., 09/07 to 10/11) including job title, job duties, for each position held and name of employer for each position.
  • Three professional references, preferably current and/or former supervisors. If references are not provided in resume upon application, they will be requested at time of interview.

Applicants who currently work for any of the MCCCD campuses/locations should utilize their HCM Employee Self Service page to apply for jobs by logging in to HCM and clicking on Navigator / Menu / Self Service / Recruiting / Careers. Click on link for instructions on how to apply. Applicants who are not currently working for any of the MCCCD locations should apply at https://www.maricopa.edu/about/careers.

If you encounter a technical issue in the upload of documents or the submission of your application, please contact MCC Human Resources at strategicstaffing@mesacc.edu prior to the application

Additional Requirements

This is a full-time short-term assignment with a projected end date of June 30, 2025.

If you are hired into a short-term benefits eligible position, once your assignment ends, you are ineligible for rehire into a part-time non-benefits eligible position (including Adjunct positions) for a period of 26 weeks at the Maricopa Community Colleges due to Affordable Care Act rules and regulations.

Posting Close Date

Apply on or before January 12, 2025 to be considered.

EEO, Title IX, & Clery Act

Maricopa County Community College District (MCCCD) will not discriminate, nor tolerate discrimination in employment or education, against any applicant, employee, or student because of race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship status (including document abuse), age, disability, veteran status or genetic information.

Title IX of the Education Amendments of 1972, states: "No person in the United States shall, on the basis of sex, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any education program or activity receiving Federal financial assistance."

The policy of the MCCCD is to provide an educational, employment, and business environment free of gender discrimination. Incidents of misconduct should be reported to the college Title IX Coordinator, as outlined in policy, contact information is available at this link Title IX Coordinators.

The Clery Act is a Federal law requiring United States Colleges and Universities to disclose information about crime on and around their campuses. Crime reporting data for each of the Maricopa Community Colleges, as required under the Clery Act, is available at this link Clery Act.

To apply, visit https://jobs.maricopa.edu/psp/MCPAHPRD/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=1000&JobOpeningId=320921&PostingSeq=1

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