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AI Senior Business Analyst

BDO USA, LLP
5300 Patterson Avenue Southeast (Show on map)
Jan 01, 2025

Job Summary:

The AI Senior Business Analyst will be a liaison for product owner(s), cross-functional product development team(s), and shared IT resources and IT management.

Job Duties:



  • Proactively manages projects by anticipating potential challenges, identifying solutions, and ensuring timely delivery of AI initiatives
  • Works closely with product owners to refine product backlogs and ensure clarity in requirements
  • Discovers and communicates product value, effort estimates, and potential risks associated with AI products
  • Acts as project lead over moderate to large AI projects, managing project scope and timeline
  • Applies customer-centric, design thinking approaches to problem solving
  • Leads original custom software products through the sprint backlog and development cycles to timely release(s)
  • Follows Agile Scrum values, principles, and processes; ensures clarity of these items for others; provides coaching as needed; and helps the team to enact effective Agile Scrum approaches
  • Collaborates with business product owner(s) to understand business needs from the epic and feature level to small actionable user stories
  • Uses written and verbal communication to drive common understanding amongst the product owner and team members, helping define and refine requirements, business rules, technical solutions, and acceptance criteria
  • Maximizes business outcomes through product coordination, assists where needed, removes blocks, and maintains the teams focus on delivering value
  • Delivers AI solutions at scale
  • Provides frequent status updates and resolves conflicts and removes obstacles
  • Creates prioritized sprint backlog(s)
  • Elicits, understands, analyzes, and defines business requirements from the user's perspective
  • Writes epics, features, and user stories to INVEST Criteria
  • Ensures clear acceptance criteria and definition of done
  • Coordinates and participates in sprint planning and sprint goal setting; ensures highest priorities are being met
  • Ensures common understanding of requirements and solutioning among team members
  • Joins and participates in daily product standups; provides and receives direct and immediate feedback
  • Participates in frequent product discussions and decision making, including analysis and design of customer centric solutions
  • Facilitates legal or security reviews as needed to ensure compliance and risk management
  • Captures and prioritizes emergent requirements and quality issues
  • Ensures deliverables are up to quality standards
  • Plans for and participates in live demonstrations; assists in operational rollout and support
  • Aids with project documentation including knowledge articles, process flowcharts, functional and regression test scripts
  • Coordinates and participates in retrospective meetings
  • Facilitates internal communication and effective collaboration and helps teams to implement change effectively
  • Shields the team from external interference, allowing for focus on delivery of value
  • Helps build a productive environment where team members 'own' the product and enjoy working on it
  • Other duties as required


Supervisory Responsibilities:



  • N/A


Qualifications, Knowledge, Skills, and Abilities:

Education:



  • High School Diploma/GED, required
  • Bachelor's degree with a focus in Computer Science or Business, preferred


Experience:



  • Five (5) or more years of experience as a Business Analyst in an Agile Environment, required
  • Experience with Project Management, preferred
  • Broad business experience within a professional services environment, preferred


License(s)/Certification(s):



  • Scrum Master Certification, preferred
  • SAFe Certification(s), preferred


Software:



  • Experience with one (1) or more of the following, preferred:

    • Microsoft Teams, Word, Excel, Outlook, PowerPoint, OneNote, OneDrive, PowerBI, Visio
    • Azure DevOps
    • ServiceNow
    • ChatGPT
    • Microsoft 365 Copilot



Language(s):



  • N/A


Other Knowledge, Skills, & Abilities:



  • Strong project management skills, with the ability to manage multiple tasks and priorities effectively
  • Excellent communication and interpersonal skills, with the ability to convey complex technical concepts to non-technical stakeholders
  • Strong project management skills, with the ability to manage multiple tasks and priorities effectively
  • Knowledge and interest in emerging technologies
  • Strong knowledge in creating and leading high performing cross-functional teams, with team-members not directly under their supervision
  • Ability to listen, support, and coach teams and business professionals as a servant-leader
  • Recognized as a powerful and effective communicator
  • Skilled in relationship building
  • Ability to handle conflict-resolution; with an ability to approach a problem from various viewpoints, and achieve consensus
  • A passion for quality software crafted with customer centric problem-solving skills and design thinking
  • Ability to think beyond day-to-day activities; to apply system thinking
  • Strong project management skills, with the ability to manage multiple tasks and priorities effectively
  • Able to identify problems and make decisions based on observation and experimentation
  • Able to learn from experience and apply that learning to perform successfully in new situations
  • Resiliency in ambiguous situations
  • Comfort with the concepts of transparency, inspection, and adaptation
  • Focused on relentless improvement
  • Adept at balancing team and individual responsibilities
  • Ability to achieve common goals while working ethically and with integrity
  • Ability to work beyond standard business hours and travel, as needed
  • Able to travel, on a limited basis, in support of stated goals and/or for firm sponsored trainings and conferences


Individual salaries that are offered to a candidate are determined after consideration of numerous factors including but not limited to the candidate's qualifications, experience, skills, and geography.

National Range: $90,000 - $110,000
Maryland Range: $90,000 - $110,000
NYC/Long Island/Westchester Range: $90,000 - $110,000

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