Software Product Manager II

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The salary range for this position takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.

At WGU, it is not typical for an individual to be hired at or near the top of the range for their position, and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is:

Job Description

As Software Product Manager II you will work closely with a senior product management leadership to learn the strategy of the Enterprise Rules Platform, the goals of the business, and select projects that will use the Enterprise Rules Platform to automate decisions. Such collaborative work will help prepare you to contribute to the team's roadmap, gain alignment across the organization, and lead implementations of automated decisions.

We value the experience being proactive and innovative in past projects - as well as a knack for leadership, design, and strategic problem solving. We look for entrepreneurial individuals with strong technical understanding, product sense, analytical ability, clear communication skills and who are results oriented.

We look for candidates who can demonstrate a history of delivering outcomes through a partnership with design, engineering and the business. Someone who, as an excellent storyteller, can represent the interests of the users they serve and influence teams to generate the outcomes that resolve their most pressing problems. We look for candidates who are collaborative by nature, empathetic to users, and are most likely to garner the trust of the stakeholders they serve.

Essential Functions and Responsibilities:

• Participate in Product and Project Discovery efforts to understand and analyze user needs

• Synthesize stakeholder feedback and product data intobusiness cases

• Write user-centered stories to clearly define user needs anddetailed product requirements

• Evangelize product visionand clearly communicate business casewithproblem to be solvedand definition of success

• Effectively communicate project status to stakeholders

• Coordinateand planproject implementations

• Lead post-launch data collection and analysis,make adjustmentsbased on quantitative and qualitative feedback

• Become lead expert in business rule modeling

  • Consult and train other rule modelers

  • Model and test rulesets as needed

  • Stay current on new Enterprise Rules Platform capabilities, and rule modeling best practices

• Serve as implementation lead and provide oversight

  • Evangelize Enterprise Rule Platform use across the organization

  • Engage with product and business teams and capture voice of the customer

  • Synthesize project requirements

  • Develop or supervise implementation plan for decision services

  • Coordinate integration of decision services into applications with product teams

  • Oversee asset permissions, source control, version control

  • Recommend and supervise unit and system integration testing

• Performs other related duties as assigned

Knowledge, Skill and Abilities:

• Strong analytical-reasoning, problem-solving, organizational and interpersonal skills

• Ability to work both independently and collaboratively with people from various disciplines across the organization

• Capable of leadingacross-functional team in the prioritization of tasks

• Leads with humility:Okay with being wrong, eager to learn from mistakes

• Team player:Ability to developstrong relationships with their team: failingand succeeding together

• Capable of empathywith stakeholders,and users

Competencies:

Organizational or Student Impact:

• Works on a variety of technical projects of moderate scope with some instruction.

• Uses discretion to prioritize work and evaluate problem-solving approaches.

• Limit errors to prevent impact to client operations, costs, or schedules.

Communication & Influence:

• Communicates with contacts both within the department and function on matters that may require some explanation or interpretation.

• May work to influence parties within the department at an operational level regarding policies and best practices.

Job Qualifications:

Minimum Qualifications:

• Bachelor's degree in Computer Science, Information Systems, or a related field

• Familiarity with rule-based systems, decision management, and business process automation

• Familiarity with data modeling and data structures

• Proficiency with spreadsheets, such as Excel

• Excellent presentation, written and verbal communication skills

• Strong passion for exploring and understanding customer needs

• Natural leadership instincts, with a positive team building approach

Preferred Qualifications:

• Proficiency in data modeling, data integration, and/or API development

• Proficiency with rule-based systems, decision management, and/or business process automation

• Project or Product management experience, preferably in software

• Familiarity with Agile development methodologies

• Certifications in business rules management in general or Corticon in particular

Physical Requirements:

• Prolonged periods sitting at a desk and working on a computer.

• Must be able to lift up to 15 pounds at times.

Position & Application Details

How to Apply: If interested, an application will need to be submitted online. Internal WGU employees will need to apply through the internal job board in Workday.

Additional Information

Disclaimer: The job posting highlights the most critical responsibilities and requirements of the job. It's not all-inclusive.

Accommodations: Applicants with disabilities who require assistance or accommodation during the application or interview process should contact our Talent Acquisition team at recruiting@wgu.edu.

Equal Opportunity Employer: We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. #DEI