Sr. Sales and Market Development Rep (LA)

Hi, we're Stumptown. We're a coffee company, and we source, roast, taste, package, sell, deliver, brew and serve what we firmly believe is the best coffee on the planet. We are progressive, open, and evolving but uncompromising in our commitment to quality. We work hard, collaborate constantly and have fun every day. We pride ourselves on our passion for excellence, our spirit of generosity and on the long-term relationships we nurture as we guide our coffee from the good hands of our hardworking partners at origin into the cups of our customers. If you love coffee, people and getting things done, this just might be the place for you.

Summary

The Sales and Market Development Representative plays a crucial role in expanding Stumptown's Wholesale business by developing and nurturing relationships within the assigned market. This position focuses on driving sales growth and achieving profitability targets in collaboration with the regional team. Responsibilities include prospecting and acquiring new wholesale accounts through diverse channels, as well as strengthening relationships with existing clients. To succeed in this role, the Sales and Market Development Representative collaborates closely with account representatives, inside sales teams, production staff, training personnel, and third-party service providers to ensure seamless support for sales and account management activities within the region. This position is ideal for individuals who are passionate about sales, customer relationships, and market development, and who thrive in a dynamic and collaborative work environment.

Essential Functions

• In partnership with the Market sales team, develop and deploy the sales strategy based upon go-to-market and wholesale partnership principles to generate sales leads and build upon existing business to achieve sales and profitability targets for assigned market.

• Responsible for lead vetting and converting leads to opportunities.

• Maintain a priority based schedule for meeting with prospective customers; effectively manage new prospect meetings and appointments.

• Organize and maintain key initiatives around opportunities, targets and geographies.

• Develop a firm understanding of products and services offered and demonstrate this understanding in the sales process.

• Follow the Stumptown sales cycle from prospect to new account to roll-out.

• Share enthusiasm for selling and enjoying our coffee; hold regular coffee tastings, including cuppings and drip tastings with customers and prospective customers.

• Facilitate espresso equipment procurement with wholesale customers via third-party providers.

• Ensure coffee quality among accounts through providing access to educational offerings.

• Improve Stumptown's customer relationships with a focus on revenue and profitability growth.

• Maintaining Stumptown partnership community by hosting events for partners in the local area.

• Performs other duties as assigned.

Supervisory Responsibilities

• None.

Qualifications

• 3-5 years or equivalent sales experience. Coffee or food and beverage industry required.

• Proven ability to hit sales targets and grow sales profitably.

• Demonstrated passion and enthusiasm for coffee.

• Experience with assigned regional markets, channels and geography preferred.

• Desire to educate others about our coffees and espresso methods.

• Ability to manage and prioritize daily and weekly tasks.

• Basic technical aptitude or willingness to learn equipment details.

• Basic understanding of financial concepts and P&L management.

• Valid driver's license, a clean driving record and a reliable vehicle if needed.

• Experience and proficiency with Stumptown espresso preparation standards preferred.

Physical Demands

• Ability to sit continuously at a computer.

• Able to lift up to 5 pounds frequently and up to 50 pounds occasionally.

Work Environment

• Work takes place in office and customer settings. This position is based in Los Angeles, California and will spend, on average, half of their time working on the computer and half of their time working in the field.

• May occasionally require travel via car and/or airline (5-10%), standing and/or sitting for extended periods of time, and occasional overnight hotel stays.

• Ability to occasionally work outside of standard business hours on an ad-hoc basis to address urgent business needs on weekends and evenings.

At Stumptown, we welcome diversity and celebrate that our communities include individuals from all backgrounds, identities, and walks of life. We strive every day to foster an environment of inclusion, diversity, equity, and accessibility that supports our employees, customers and communities. We know that embracing diversity makes us stronger, enriches our culture, and allows us to grow together. We encourage candidates with diverse backgrounds, identities, skills, and abilities to apply. If you require reasonable accommodation in completing the application, interview or assessment process, please direct your inquiries to a member of the People team at jobs@stumptowncoffee.com or by calling (855) 711-3385. We are proud to be a B Corp and equal opportunity employer.