Senior Police Dispatcher

George Washington University

United States, D.C., Washington

Dec 20, 2024

I. JOB OVERVIEW

Job Description Summary:	The Division of Safety and Security aims to provide a safe and secure campus for all members of the university community through best-in-class technological and physical infrastructure, proactive assessment and analysis, and a caring team of professionals dedicated to upholding the university's values with the highest degree of conscientiousness. Reporting to the Manager of the Security Operations Center, the Senior Police Dispatcher is responsible for the operation of the police communications center for the university police department. The core responsibilities of this role are to maintain and monitor communication with all university police officers via radio and telephone, to monitor university emergency telephone lines and fire, intrusion, and panic alarms throughout the campus, to evaluate the severity of transmissions and alarms, and take appropriate action in both emergency and non-emergency situations, and to dispatch officers to incidents, alarms, requests for assistance and emergencies. This position will also complete the blotter of campus events, coordinate with local district forces in emergency situations with the District of Columbia Fire and Police Departments, and contact members of the Campus Crisis Communications Team when necessary. This role will also monitor the video surveillance system and will provide general campus information to the public. It may be occasionally required to remain at the communications center past usual work shifts in the event of an emergency situation. Responsibilities include: Training dispatch and police as assigned Recommend and assist in the implementation of goals and objectives; implement approved policies and procedures. Prepare analytical and statistical reports on operations and activities when requested. Completing appropriate certification and ongoing training for all duties in the role. Directing calls to appropriate GWPD personnel. Dispatches Officers to incidents, alarms, requests for assistance or service, and emergency situations on campus. Dispatches campus ambulance crews for medical emergencies on and off campus. Monitors alarms from campus facilities and the GW Personal Alarm Locator software. Utilizing specific law enforcement systems that require a background check. Performs other related duties as assigned. The omission of specific duties does not preclude the supervisor from assigning duties that are logically related to the position.
Minimum Qualifications:	For a Dispatcher, qualified candidates will hold a high school diploma/ GED plus 1 years of relevant professional experience, or, a Bachelor's degree or higher in a relevant area of study. Degree requirements may be substituted with an equivalent combination of education, training and experience. Degree must be conferred by the start date of the position. For a Senior Dispatcher, qualified candidates will hold a high school diploma/ GED plus 3 years of relevant professional experience.
Additional Required Licenses/Certifications/Posting Specific Minimum Qualifications:
Preferred Qualifications:	PERSONAL CHARACTERISTICS This position prefers an individual with the following characteristics: Commitment to GW's values Intellectual, professional, and a person of integrity Honest, with the highest ethical standards Passionate, collaborative, strategic, and smart with a hands-on, roll-up-the-sleeves orientation Ability to work independently. Self-starter; hard worker. Takes initiative; very high energy Personally accountable. Assumes ownership, control, and accountability for all areas of responsibility and commitments made to others; Sincere, open, and direct communicator. Puts organizational interests above self-interests and is comfortable expressing candid opinions Highest levels of responsiveness Combination of strong intellect that is combined with a practical and realistic common sense understanding of how to get things done Ability to demonstrate initiative, a strong desire to succeed, and exert the extraordinary effort often required Ability to work in a fast-paced, high-growth, entrepreneurial environment Ability to work with faculty and staff in a respectful way Establish trust and credibility with institutional leadership and across the University Seeks "win-win" solutions to help foster continued integration and collaboration Flexible and receptive to change; and A positive "can-do" attitude.
Hiring Range	CBA Negotiated Rate: $30.62
GW Staff Approach to Pay	How is pay for new employees determined at GW?

Healthcare Benefits

GW offers a comprehensive benefit package that includes medical, dental, vision, life & disability insurance, time off & leave, retirement savings, tuition, well-being and various voluntary benefits. For program details and eligibility, please visit https://hr.gwu.edu/benefits-programs.

II. JOB DETAILS

Campus Location:	Foggy Bottom, Washington, D.C.
College/School/Department:	Division of Safety and Operation
Family	Safety and Facilities
Sub-Family	Campus Police - Operational
Stream	Service and Support
Level	Level 2
Full-Time/Part-Time:	Full-Time
Hours Per Week:	40
Work Schedule:	Varies based on seniority
Will this job require the employee to work on site?	Yes
Employee Onsite Status	On-campus (in person)
Telework:	No
Required Background Check:	Criminal History Screening, Education/Degree/Certifications Verification, Social Security Number Trace, and Sex Offender Registry Search
Special Instructions to Applicants:	Employer will not sponsor for employment Visa status
Internal Applicants Only?	Yes (University Wide)
Posting Number:	S013495
Job Open Date:	12/20/2024
Job Close Date:	01/03/2025
If temporary, grant funded or limited term appointment, position funded until:
Background Screening	Successful Completion of a Background Screening will be required as a condition of hire.
EEO Statement:	The university is an Equal Employment Opportunity/Affirmative Action employer that does not unlawfully discriminate in any of its programs or activities on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or expression, or on any other basis prohibited by applicable law.