Rooms Controller

Omni Hotels & Resorts

United States, Texas, Frisco

Dec 23, 2024

Rooms Controller

Job Locations

US-TX-Frisco

Requisition ID

2024-117531

# of Openings

Category (Portal Searching)

Front Office Operations

Location

THE MODERN HOME OF AMERICAN GOLF

Discover The Modern Home of Golf at our Frisco resort & spa.

At the heart of modern golf culture, Omni PGA Frisco Resort & Spa delights from tee time to cocktail hour. Stay in one of our 500 thoughtfully-appointed hotel rooms and suites or one of 10 exclusive ranch houses. Tee off on two 18-hole championship courses at Fields Ranch, designed by acclaimed golf course architects Gil Hanse and Beau Welling. Practice on a 2-acre putting course, continue after dark at The Swing, a lighted 10-hole, par-3 short course, and find more fun off the fairway at the Monument Realty PGA District nearby. Balance your golf getaway at our resort in Frisco, TX with four on-site pools, including an adults-only rooftop infinity pool. You can also book rejuvenating treatments at Mokara Spa and indulge in inventive fare at 13 dining destinations. Whether you're planning your next golf trip or a once-in-a-lifetime family vacation, you'll always remember your stay at Omni PGA Frisco Resort & Spa.

Job Description

Omni PGA Frisco Resort is now hiring a Rooms Controller. She/He will work closely with Front Office team and housekpeeing team to

coordinate and organize the hotel's guest room inventory. The Rooms Controller will act as a liaison between the Housekeeping, Front Office, and Reservations department regarding the status and distribution of all guest rooms.

Responsibilities

To be thoroughly knowledgeable of all room types.

To have a thorough understanding of hotel occupancy trends.

To be familiar with the Housekeeping department's policies and procedures.

To be familiar with the Front Office department's policies and procedures.

To be familiar with the Reservations department's policies and procedures.

To have extensive knowledge with all technical equipment related to the Front Office, Housekeeping, aaaaand Reservations departments.

To be familiar with all hotel facilities.

To be familiar with the inter-relationship between the different departments.

To be familiar with guest scenarios.

To be familiar with general organization set-up.

Qualifications

Must be able to work in a fast paced environment
Must be able to multi task
Must be able to stand and walk for an extended period of time or for an entire shift
Must be able to move, lift, carry, push, pull, and place objects weighing up to 50lbs without assistance
Must be able to work flexible shifts including nights, weekends, and holidays

Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.