Information Technology Operations Manager

Peraton is seeking a senior level Information Technology (IT) Operations Manager to lead and manage our client's IT infrastructure needs. The responsibilities for this position include:

Ensure all tasks and projects are appropriately assigned and prioritized based on the nature of the action, needs of the program, or guidance from Peraton Management.

• Assists in planning of projects that enhance the quality and efficiency of the team.

• Provides leadership, assistance and work guidance to less experienced technicians and administrators.

• Work with IT Support Technicians to support the end users as needed.

• Maintains warranty information; ensure that the infrastructure systems are monitored with regards to warranty status.

• Ensures the timely resolution of hardware and software problems associated with the data and voice network.

• Identifies and evaluates new products / services that would allow the team to provide improved services to our customers.

• Provide 2nd and 3rd Tier hardware and software support for end-users.

• Manage after-hours support for planned maintenance, updates to technology, hardware and software changes during non-business production hours.

• Perform On-Call Emergency support service.

• Travel may be required within the National Capital Region (NCR) on an as needed basis for customer or corporate requirements.

**Position is Contingent on Contract Award**

Required QUALIFICATIONS:

• Active TS/SCI and the ability to obtain a CI Poly clearance.

• Bachelor's degree in System Engineering, Computer Science, Information Systems, Engineering Science, Engineering Management, or related discipline and 12 years of experience.

• Minimum of 12 years' experience in the management of the Information Technology (IT) infrastructure within an organization, including the physical network (e.g., LANs/WANs, servers, terminals) as well as server applications and software.

• 8 or more years' experience managing a team of technical professionals in an IT service desk-oriented environment.

Desired Qualifications:

• Active TS/SCI with CI Poly clearance.

• Masters Degree in Computer Science, Information Systems, Engineering, Business or Mathematics and a minimum of six (6) years of relevant experience is preferred.

• Minimum of 3 years' experience in network administration to include the design, engineering, technical documentation, implementation, troubleshooting, and repair of network systems (routing, switching, firewall and voice instruments).

SECURITY CLEARANCE:

This Position requires an Active TS/SCI and the ability to obtain a CI Poly, US Citizenship is required

To hold this clearance.

Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees do the can't be done by solving the most daunting challenges facing our customers. Visit peraton.com to learn how we're keeping people around the world safe and secure.