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Surveillance Operator - Borgata

MGM Resorts International
$22.00
United States, New Jersey, Atlantic City
Jan 07, 2025

The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:

It is the responsibility of the Surveillance Operator to protect the integrity of all table games, sports book, slots, count rooms, cage, keno, cashiers, and other related areas. Video document all irregularities/deviations from normal activities and alert Supervisors when any irregularities or deviations occur.

THE STARTING RATE:$22.00

THE DAY-TO-DAY:

  • Maintains strict confidentiality for the company when conducting observations and investigations

  • Operates Close Circuit Television (CCTV)/digital recording programs to conduct surveillance

  • Uses computer and associated hardware to complete documentation

  • Writes and prepares daily reports and logs

  • Reviews video and documents specific slot and table game jackpots, guest complaints, and variances in all departments

  • Conducts routine surveillance filming, reviews videos, and completes documentation to detect suspicious activity throughout casino and gaming areas

  • Maintains evidence by saving video files

  • Monitors Table Games, Casino Cage, Soft Count, and Slot areas and personnel as well as employees off the casino floor

  • Testifies in court as a representative for the company as necessary

  • Interfaces with departments throughout the property

  • Cooperates with the DGE and other outside agencies

  • Attends all company sponsored training classes

  • Remains current of all activities that threaten the security of Borgata hotel and casino.

  • Monitors assigned areas on a continuous basis to ensure complete coverage.

THE IDEAL CANDIDATE:

  • High School diploma, GED or equivalent educational certification

  • One (1) year of Casino Surveillance, Casino Security and/or Table Games experience

  • Detailed knowledge of Table Games, Slots, Race & Sports Book and Casino Cage procedures

  • Knowledge of advantage play systems and cheating methods

  • Detailed knowledge of local gaming regulations

  • Proficient in basic math without use of a calculator

  • Ability to distinguish colors

  • Professional appearance and demeanor.

  • Excellent telephone etiquette and communication skills

  • Excellent customer service skills

  • Basic working knowledge of various computer technology and software to include Microsoft Office applications

  • Effectively communicate in English, in both written and oral forms.

THE PERKS & BENEFITS:

  • Wellness incentive programs to help you stay healthy physically and mentally

  • Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.

  • Free meals in our employee dining room

  • Free parking on and off shift

  • Healthcare, financial, and time off benefits

  • Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community

VIEW JOB DESCRIPTION:

https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=11869

Are you ready to JOIN THE SHOW? Apply today!

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