Health Claim Assistant

Being good neighbors - helping people, investing in our communities, and making the world a better place - is who we are at State Farm. It is at the core of how we operate and the reason for our success. Come join a #1 team and do some good! Khakis optional. . .

Starting Salary is $37,000 - $45,000 annually. Because work-life-balance is a priority at State Farm, compensation is based on our standard 38:45-hour work week! Salary offered is dependent on skills and qualifications, with the high end of the range limited to applicants with significant relevant experience.

At State Farm, we offer more than just a paycheck. Check out our suite of benefits designed to give you the flexibility you need to take care of you and your family!

• Get Paid! On top of our competitive pay, you are eligible for an annual raise and bonus.
• Stay Well! Focus on you and your family's health with our robust health and wellbeing programs. State Farm pays most of your healthcare premium, and we offer multiple healthcare plan options, including a high deductible plan. All medical plans provide 100% coverage for in-network preventative care, AND you and your family have access to vision, dental, telemedicine, 24/7 mental health professionals, and much more!
• Develop and Grow! Take advantage of educational benefits like industry leading training programs, top-notch tuition assistance programs, employee resource groups, and mentoring.
• Plan Ahead! Plan for those big moments in life with benefits like fertility/IVF/adoption assistance, college coaching, national discount programs, interactive monthly financial workshops, free financial coaching, and more. You can also start a savings account or consider financing through our State Farm Federal Credit Union!
• Take a Little "You" Time! You will have access to our generous time off policies designed so you can plan around holidays, family events, volunteering, or just to take a relaxing day off. With the opportunity to initially earn up to 20 days annually plus parental leave, paid holidays, celebration day, life leave (40 hours/year), bereavement leave, and community service/education support days, there will be plenty of time for you!
• Give Back! We offer several ways to give back through our Matching Gift Program, Good Neighbor Grant Program, and the Employee Assistance Fund.
• Finish Strong! Plan for retirement using free financial advisors and a 401(k) plan with company contributions of up to 7% of your salary.

Visit our State Farm Careers page for more information on our benefits, locations, and the hiring process of joining the State Farm team!

This In-Office position is for a Health Claim Assistant. The primary responsibilities of this role include:

• Performing routine but varied duties requiring a variety of office skills and procedural knowledge in direct support of health claim associates involved in the handling of health claims
• Providing administrative support to claim handlers as directed
• Applying claim procedures and legislative requirements to service health claims
• Performing administrative support on claim files and various reports
• Creating, administering, and maintaining appropriate databases and tables

Items to note:

• Physical requirements: Requires bending, stooping, reaching, and lifting objects typically weighing no more than 25 to 50 lbs., including the ability to push and pull a mail cart

A successful candidate will be able to:

• Work with minimal supervision
• Complete correspondence per the claim handler instruction
• Handle return mail for claims and mail claim's checks per direction
• Update claim files and make corrections as directed per the claim handler
• Manage claim's supplies as needed
• Establish new Disability Income claims per management direction
• Handle 1099s and provider updates as directed
• Complete imaging preparation including batch preparation, code verification, and correction of errors
• Assist in the training of less experienced associates and advises claim management of training progress
• Assist in implementing new or revised procedures and standard work
• Display and communicate solid understanding of defined procedures and is able to troubleshoot non-routine assistant issues
• Acts as a liaison between the health claims administrative area and other health units
• Handle to completion and/or route Disability Income, Long-term Care, or medical tasks and documents as directed

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