International Executive Casino Host - MGM National Harbor

The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:
As anInternational Executive Casino Host, you'll leverage your experience in VIP management and high-end sales to elevate the guest experience in a dynamic casino environment. Your role is essential in maintaining and growing the casino's prestigious customer base while streamlining operations to ensure seamless and exceptional service. Your expertise in relationship-building and customer care will directly contribute to creating unforgettable experiences for guests, turning every interaction into aWOW momentthat lasts long after they leave.

THE SCHEDULE: 6 PM - 2 AM

THE DAY-TO-DAY:

• Use experience to track customer activity and offer personalized rewards like rooms, food, tickets, and discounts.
• Build relationships with guests to grow a loyal customer base and provide exceptional service during their stay.
• Approve credit limits for qualifying guests and represent the casino at exclusive events to strengthen VIP connections.
• Handle sensitive information carefully, resolve customer complaints, and stay updated on local laws and company policies.

THE IDEAL CANDIDATE:

• At least 1 year of experience in VIP management, high-end sales, or a related field, with a focus on exceptional, personalized service (casino experience not required).
• Bachelor's degree or 4+ years of experience in VIP management, sales, or similar high-touch industries.
• Proficiency in a second language to effectively communicate with a diverse clientele.

THE PERKS & BENEFITS:

• Wellness incentive programs to help you stay healthy physically and mentally.
• Health & Income Protection benefits (for eligible employees).
• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.
• Free meals in our employee dining room.
• Free parking on and off shift.
• Healthcare, financial, and time off benefits
• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community.

VIEW JOB DESCRIPTION:

https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=19648

Pay Range:

The typical pay range for this role is:

Minimum - Maximum

Please keep in mind that this range represents the pay range for all positions in the job grade within which this position falls. The actual salary offer will take into account a wide range of factors, including location.

Eligible employees have the opportunity to participate in medical, dental, vision, and life insurance plans as well as 401(k) and time off plans. Specific program offerings vary by eligibility factors such as geographic location, employment status, and union membership.

Are you ready to JOIN THE SHOW? Apply today!