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IT Security Analyst II

FIS
United States, Florida, Jacksonville
Jan 08, 2025

Position Type :

Full time

Type Of Hire :

Experienced (relevant combo of work and education)

Education Desired :

Bachelor of Computer Science

Travel Percentage :

1 - 5%

Job Description

About FIS

Are you curious, motivated, and forward-thinking? At FIS you'll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

About the team

FIS Cyber Fusion Center is a state-of-the-art facility located at the Jacksonville head quarter and hosts some of the most mature Security Operation Center in the industry, the team is responsible to provide 24X7 incident response against the cyber threats for FIS and FIS's customer information system.

The team consists is of a tiered structure as Tier1, 2 & 3 to define an escalation path of the security events based on the priority, risk and impact.

What you will be doing

As a member of the FIS- SOC (Security Operations Centre) you will be accountable for all aspects of monitoring logs and security events of computer systems, network devices, applications and the databases, you will be appointed at the SOC Tier 3 analyst role which requires mentoring, guiding the lower tiers of the SOC during the security incident handling lifecycle to appropriately resolve and respond to the threat within defined timelines based on the nature of the incident.

You would also be required to generate regular reports detailing troubles, actions, suggested enhancements.

* Perform a check on Tier 1 & 2 SOC work by

* Reviewing High and Critical Alarms (All SIEMs)

* Verify Phishing Email submission alerts and see if SOC is not missing on any critical event and SOC Tier 1 and 2 are properly addressing them.

* Inputs to alarm tuning for SIEM

* Submit the details of the amount of work done in the topics listed above in the end of the shift.

* Review SIEM dashboard (currently LR only has a dashboard)

o Look for top talkers in the network

o Top common events & classifications, why they are occurring, is there a risk associated with the event?

o Top IP (source and destination) is there a risk associated with the event?

o Top user-based activities and watch for anomalies.

* Finding opportunities to create new alarms that are customized based on the internal threat, malicious events that are seen in the triage and hunting activities performed

* Submit the work items/findings in the shift hand-over

* Monitor SOC L3 queue in Archer and review any pending items, follow up with respective stake holders for pending incident closure.

* Act as a guide for lower Tiers of SOC.

* Drive incident response to critical incident and immediate threat by hosting conference call and inviting all concerned teams to mitigate the risk and contain the threat

What you bring:

* Knowledge of networks technologies. (protocols, design concepts, access control)

* Knowledge of security technologies. (encryption, data protection, design, privilege access, etc.)

* Knowledge of network design and engineering.

* Proficiency in time management, communications, decision making, presentation and organizational skills.

* Proficiency in planning, reporting, establishing goals and objectives, standards, priorities and schedules.

* Basic to intermediate decision-making and problem-solving skills.

* Basic to intermediate verbal and written communication skills to technical and non-technical audiences of various levels in the organization.

* Experience establishing and maintaining effective working relationships with employees and/or clients.

Bonus if you have

* Certificates such as CISSP, GCIH, Security+ etc are added advantage.

What we offer you

* Competitive salary and excellent bonus potential. (upon entering a full sales executive role)

* Attractive benefits including private medical cover, dental cover, and travel insurance.

* A variety of career development tools, resources and opportunities.

* The chance to work on some of the most challenging, relevant issues in financial services & technology.

* Great workspaces with dedicated and motivated colleagues.

* A broad range of professional education and personal development opportunities.

* A work environment built on collaboration, flexibility and respect.

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

EEOC Statement

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here

For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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