Valet Attendant - MGM Grand Detroit

The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:

The SHOW comes alive at MGM Resorts International. As a Valet Attendant, you will be responsible for setting the stage for an excellent guest experience by assisting our guests with parking and retrieving their vehicles in the most safe and professional manner possible. By understanding our guest's unique stories and needs, you will deliver WOW experiences that our guests will carry with them far and beyond their stay with us.

THE STARTING RATE:$15.54 plus tips

THE DAY-TO-DAY:

• Warmly greet all arriving guests at the Valet Entrance while providing courteous, efficient, and enthusiastic valet parking services

• Collect a vehicle claim check and retrieve the guest's vehicle for their departure

• Accommodate guests requiring special assistance and aid

• Report issues and/or potential problems to security or immediate supervisor to avoid traffic congestion and delays at the valet entrance

• Assist in regulating the movement and flow of vehicles to avoid traffic congestion

• Answer guest questions about hotel registration, restaurants, events, activities, and attractions

• Resolve guest problems within the scope of authority, otherwise refer to the supervisor on duty

• Report all alleged thefts or missing items to the supervisor and/or hotel security for further investigation

• Assist bell persons with the movement of luggage as necessary

THE IDEAL CANDIDATE:

• Perception and awareness of individual needs and the ability to handle all situations calmly and professionally

• Proficiency of computer software to include Outlook, MS Word, Excel, and PowerPoint as well as office equipment, i.e.

• Excellent organizational skills to function effectively under time constraints and within established deadlines, with particular attention to detail

• Effective listening abilities with strong judgment skills

• Knowledge of accommodations room capacities and amenities

• Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts

THE PERKS & BENEFITS:

• Wellness incentive programs to help you stay healthy physically and mentally

• Health & Income Protection Benefits (For eligible employees)

• Access to a variety of company Hotel, Food and Beverage, Retail, and Entertainment Discounts

• Free meals in our employee dining room

• Free parking

• Various programs and networking opportunities to help you get promoted

• Volunteer opportunities to give back to the community

• Other various discounts with company partners such as travel, electronics, online shopping, and many more

VIEW JOB DESCRIPTION:

Are you ready to JOIN THE SHOW? Apply today!