Senior Manager, Group Product Management

Bring Your Amazing Self to Work

At Macy's, Inc. we're on a mission to create a brighter future with bold representation for all. This is our Mission Every One. We know that each person here is unique. So we respect and invest in each individual to create growth, pride, and satisfaction. If we are able to bring our whole selves to work, it translates into a more abundant and wider array of ideas and energy for all to benefit from. Our success will be built on amazing colleagues, working together.

Job Overview

The Senior Manager, Group Product Management leads a team of Product Managers to develop multi-year product management roadmaps for various supply chain domains and drives collaboration with enterprise partners. Working with senior executives in a cross-functional context, they use data to drive decision-making. They enjoy a flexible hybrid work environment, seize opportunities to empower themselves and their colleagues, exercise complete autonomy, and pursue a truly impactful career.

Passion for building great products and solving customer and business problems is key to success in this role!

What You Will Do

• Hire, coach, and mentor individuals to build a robust cross-functional organization.
• Provide coaching to other product managers on writing user stories within an Agile project framework.
• Introduce innovative ideas aimed at enhancing the customer and colleague experience.
• Lead the development of features and functionality for key strategic program initiatives, involving identification of business opportunities, defining requirements, implementing projects, and evaluating outcomes.
• Independently lead and motivate multiple cross-functional teams across the entire product development life cycle, from deployment to post-deployment.
• Participate in Agile Project Inception, iteration meetings, story/acceptance criteria writing, story signoff, launch readiness, and post-launch triage/burn-in processes.
• Resolve specific challenges related to feature/tool functionality for Macy's customers or business users, making trade-offs of scope, time, and budget during development.
• Take accountability for the financial impact and customer experience of produced products, leveraging analysis to measure feature deployment results, quantify business benefit/impact, and identify further opportunities or recommendations for product evolution.
• Identify new opportunities and develop business cases/ROI for projects in particularly ambiguous, complex, and emerging domains.
• Drive requirements, approach, and vision for vendor-facing features, as well as define detailed requirements, business process changes, internal communications, and implementation plans.
• Solicit input from various internal stakeholders and external resources, staying updated with industry trends.
• Coordinate with external vendors and partners to ensure timely and in-scope delivery of their work.

Skills You Will Need

Leadership: Ability to effectively lead a team of Product Managers in developing multi-year product management roadmaps for diverse supply chain domains, fostering collaboration with enterprise partners, and driving impactful decision-making.

Strategic Thinking: Capacity to work with senior executives in a cross-functional context, utilizing data to inform strategic decisions and ensure alignment with organizational goals.

Innovation: Demonstrated ability to introduce innovative ideas aimed at enhancing customer and colleague experiences, driving product development initiatives forward.

Project Management: Proficiency in leading the development of features and functionality for key strategic program initiatives, from identifying business opportunities to evaluating outcomes.

Agile Methodology: Experience in Agile project management, including participation in project inception, iteration meetings, and post-launch processes.

Problem-Solving: Strong problem-solving skills to address challenges related to feature/tool functionality, making appropriate trade-offs to ensure successful development.

Stakeholder Management: Excellent communication and stakeholder management skills to solicit input from various internal stakeholders and external resources, ensuring alignment with organizational objectives.

Software Integrations: Experience with 3rd party software integrations, enabling seamless integration of tools and systems to enhance product functionality.

Effective Communication: Ability to effectively communicate information, issues, and solutions to senior business stakeholders in an easily understood format.

Negotiation Skills: Exceptional negotiation skills across various audiences, advocating for both business-facing and IT technology solutions among peers and executive leadership.

Analytical Skills: Strong analytical skills, including the ability to perform complex data analysis, draw actionable insights, and build strategies against the analysis.

Time Management: Capability to thrive in fast-paced environments, effectively leading multiple projects, prioritizing time, and communicating timelines to team members.

Who You Are

• Dedicated to fulfilling ideals of diversity, inclusion, and respect that Macy's aspires to achieve every day in every way.
• Candidates with a bachelor's degree or equivalent work experience in a related field are encouraged to apply. 6+ years of progressive experience in Product Management and at least 1 year of people leadership experience.
• Regularly required to sit, talk, hear; use hands/fingers to touch, handle, and feel. Occasionally required to move about the workplace and reach with hands and arms. Requires close vision.
• Able to work a flexible schedule based on department and company needs.

What We Can Offer You

• An inclusive, challenging, and refreshingly fun work environment
• Competitive pay and benefits rooted in principles of equity
• Performance incentives and annual merit review
• Merchandise discounts
• Health and Wellness Benefits across medical, dental, vision, and additional insurance
• Retirement Savings Plan with 401k match opportunity
• Employee Assistance Program (mental health counseling and legal/financial advice)
• Resources for continuous learning, career growth, and leadership development
• 8 paid holidays
• Paid Time Off (first year prorated depending on start date)
• Tuition reimbursement program
• Colleague Resource Groups (CRGs) and give-back/volunteer opportunities
• Empowerment and autonomy to perform impactful work with tangible results

About Macy's

Now is an exciting time for a Macy's career as we continue to focus on creating exciting and memorable experiences for every Macy's customer, whether their journey starts online or in the store. Our opportunities in Sales, Merchandise, Operations, Customer Service, Warehouse, Marketing, and other areas let you express your creativity and commitment to excellence, grow your career and make a difference to your Macy's colleagues and customers.

Bring your creativity, energy, and ideas to the Macy's team - Apply Today!

This job description is not all-inclusive. Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.

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