Food Runner - Walnut Room Restaurant, State Street - Flex

Macy's is proudly America's Department Store. There's a reason we've been around for 160 years. Customers come to us for fashion, value and celebration. Macy's is also known for giving back to our communities. Now is an exciting time to join Macy's. The face of retail is changing, and change requires innovation.

We're bringing the magic of Macy's to the exciting world of foodservice and changing the way our customers experience shopping. From full-service restaurants to fast-casual options we pride ourselves on giving our customers a chance to relax, refuel, and enjoy. The secret ingredient to our success is our team of skilled culinary workers who are passionate about food. We offer great job opportunities in restaurant management, culinary arts, food sales, and in-store Starbucks locations. Every role is different, so you're sure to find something delicious!

The Food Runner's primary responsibility is to maintain a clean and inviting dining room and clean and stocked work station. The Food Runner is also required to provide caring hospitality to our customers and to ensure the buffet is fresh and bountiful.

• Follows Food Division Standards and Best Practices
• Must clean and maintain buffet displays
• Must change all utensils, as frequently as needed
• Must maintain the buffet area, keeping it clean and stocked
• Must return all cleaned utensils to the buffet area
• Must communicate efficiently about low product on the buffet
• Knowledge of menu items and ingredients
• Comfortable with customer interaction
• Must be able to lift 50 pounds
• Ensure dining room is properly set for customer service
• Perform daily cleaning tasks as assigned
• Effectively deal with multiple customers
• Communicate customer requests/concerns and service flow issues to colleagues and manager on duty
• Follow food safety standards and maintain work area and equipment in accordance with Health Department standards
• Assist servers and expeditors and run food to customers when needed
• Follow station specific duties and responsibilities
• Maintain personal hygiene and professional dress code to comply with Food Division and Health Department standards
• Regular, dependable attendance & punctuality
• Must have current Food Safety certification

• * Perform other duties as needed

• Ability to read and interpret instructional documents such as safety rules, operating and maintenance instructions, and procedural manuals

• Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays

• Position requires prolonged periods of standing/walking around store or department
• May involve reaching, crouching, kneeling and stooping
• Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions
• Frequently lift/move up to 25lbs