Senior Director of Retail

We are seeking a dynamic retail leader to be our Senior Retail Director overseeing the retail operations within the Las Vegas market and the T-Mobile Arena. This leadership role will be the main point of contact for the client while leading a retail sales team focused on retail operations, human resources and financials. You will implement procedural standards, on-site operations and e-commerce management as well as drive the customer experience, product assortment and culture.

Qualifications:

* 8+ years of demonstrated retail product merchandising and buying experience, including experience within high-traffic, location-based entertainment retail
* Proven track record managing multi-location, multi-million-dollar product categories and businesses
* Deep understanding of merchandising principles, market trends, consumer behavior, and competitive landscape
* Clear capability to analyze, report, and communicate business results effectively
* Adaptability to a fast-paced, ever-changing environment with multiple partners
* Highly proficient with retail and inventory systems purchasing software
* Reside in Las Vegas market

Job Responsibilities:

* Recruit, train, and develop retail teams that exemplify best-in-class customer experience
* Develop retail sales teams to shape customer experience through expert understanding of product in relation to excellence in execution, service, visual merchandising, building a sale, and service focused culture
* Oversee purchasing for retail operation, with special attention to margin, inventory levels, "always in stock" key items and product categories
* Builds and maintains strong relationships with clients, guests, internal locations, retail partners and Rank + Rally team members.
* Establish processes in all areas of the business to be more operationally efficient and cost effective
* Works alongside the T-Mobile Arena team on growth strategy through marketing initiatives
* Achieves assigned budget goals, manages business financials, and assists in required department reporting
* Compiles all necessary parts of month end closing including but not limited to sales reports, labor spend, expenses, inventory levels (receiving, POs, and accruals)
* Conduct regular meetings with stakeholders to update on progress, solicit feedback, and create accountability.
* Perform internal assessments of retail sales performance by communicating progress and assessments on strategy
* Excellent leadership, organizational, presentation, communication, and customer service skills with a high attention to detail and demonstrated resourcefulness in problem-solving
* Able to communicate effectively with management team, customers and team members
* Comply with company and OSHA standard workplace safety protocols
* Regularly obtains feedback from clients and customers to improve operations, financials and product mix
* Promotes a cooperative work climate by maximizing productivity and morale

Rank + Rally is an equal opportunity employer. At Rank + Rally, we are committed to treating all Applicants and Team Members fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.