Remote New

Senior Technical Training Consultant

Zscaler, Inc.
parental leave, sick time, tuition reimbursement
United States, California, San Jose
Apr 17, 2025
About Zscaler Serving thousands of enterprise customers around the world including 40% of Fortune 500 companies, Zscaler (NASDAQ: ZS) was founded in 2007 with a mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users. As the operator of the world's largest security cloud, Zscaler accelerates digital transformation so enterprises can be more agile, efficient, resilient, and secure. The pioneering, AI-powered Zscaler Zero Trust Exchange platform, which is found in our SASE and SSE offerings, protects thousands of enterprise customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Named a Best Workplace in Technology by Fortune and others, Zscaler fosters an inclusive and supportive culture that is home to some of the brightest minds in the industry. If you thrive in an environment that is fast-paced and collaborative, and you are passionate about building and innovating for the greater good, come make your next move with Zscaler. We built the Zscaler architecture from the ground up as a platform that could extend to new features and services. Our Product Management team takes hold of this massive opportunity to deliver our customers a growing portfolio of never-before-seen capabilities in threat prevention, visibility, scalability, and business enablement. Our product managers are champions of innovation with a shared vision for Zscaler and the limitless possibilities of cloud security. Join us to make your mark on the planning and product roadmap at the forefront of the world's cloud security leader. We're looking for an experienced Sr. Technical Training Consultant to join Zscaler Cyber Academy. This is a remote role for the USA. Reporting to the Head of Technical Training Delivery, you will be responsible for: Working with all levels of customers to create long term education solutions based on their specific needs Delivering modular curricula supported by hands-on labs tailored to diverse audiences Collaborating with the content team to create interactive, hybrid learning experiences and lab environments Staying informed about Zscaler products and cybersecurity advancements in order to provide the most appropriate education solution for each customer Maintaining the highest delivery quality standards while being flexible regarding mode of delivery and content What We're Looking for (Minimum Qualifications) 5+ years of technical experience in cybersecurity or networking SaaS roles (e.g., instructor, network engineer, support engineer) 5+ years delivering technical learning materials with proven outstanding feedback Demonstrated ability to translate complex technical material into accessible formats for diverse audiences Strong knowledge of hands-on labs, LMS platforms, and tools for interactive learning delivery Ability to travel 25-50% What Will Make You Stand Out (Preferred Qualifications) Familiarity with programming languages (e.g., Python, Go, or Node.js) Experience creating modular and API-based learning solutions Proficiency with cloud platforms like AWS or Google Cloud #LI-Remote #LI-CM3 Zscaler's salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training. The base salary range listed for this full-time position excludes commission/ bonus/ equity (if applicable) + benefits. Base Pay Range $105,000 — $150,000 USD At Zscaler, we believe in innovation, productivity, and success. We are looking for individuals from all backgrounds and identities to join our team and contribute to our mission to make doing business seamless and secure. We are guided by these principles as we create a representative and impactful team, and a culture where everyone belongs. Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including: Various health plans Time off plans for vacation and sick time Parental leave options Retirement options Education reimbursement In-office perks, and more! By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines. Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link. Pay Transparency Zscaler complies with all applicable federal, state, and local pay transparency rules. For additional information about the federal requirements, click here. Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.