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Clerk - Contact Center - PRN

Norman Regional Health System
United States, Oklahoma, Norman
1125 North Porter Avenue (Show on map)
Apr 02, 2025

Job Summary

  • Obtains all patient and insurance information and responsible for check in/out patients.
  • Performs insurance verification and patient payment collection.
  • Supports effective and efficient patient care and clinic flow.
  • Manages documents appropriately.
  • Possesses critical thinking skills and provides feedback for continuous improvement.
  • Successfully receives direction and ensures timely and accurate follow-through of assignments.

Qualifications

Education

  • High school diploma or equivalent is required.
  • Computer knowledge required.
  • Prefer additional education in medical terminology, electronic medical record training, or business classes.

Experience

  • One year clerical experience and six months health-care experience are required preferably in a similar role.
  • Prefer medical office, insurance, referral and prior authorization, hospital or computer experience.
  • Keyboard skills accurate 40 wpm.
  • Expertise in customer relations, telephone skills and computer applications is required.

(Above requirements can be met by equivalent combination of education and experience).

Compensation

  • $13.74-$22.44/hr depending on previous work experience.

Work Shift

Day
Position Type

PRN
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