Medical Assistant, Medical Care at Home

What We Provide

• Referral bonus opportunities
• Generous paid time off (PTO), starting at 20 days of paid time off and 9 company holidays
• Health insurance plan for you and your loved ones, Medical, Dental, Vision, Life and Disability
• Employer-matched retirement saving funds
• Personal and financial wellness programs
• Pre-tax flexible spending accounts (FSAs) for healthcare and dependent care
• Generous tuition reimbursement for qualifying degrees
• Opportunities for professional growth and career advancement
• Internal mobility, generous tuition reimbursement, CEU credits, and advancement opportunities

What You Will Do

• Prepares patients for clinical visits, obtaining comprehensive medical histories, medication lists, and vital signs (e.g., blood pressure, pulse, temperature, height, weight).
• Assists with routine diagnostic tests and procedures as directed by the clinical team.
• Performs blood draws with precision and care (Phlebotomy), ensuring proper handling of specimens according to protocols.
• Travels to patient homes or care facilities, adapting to diverse environments (e.g., multi-family residences, facilities with pets, walk-ups).
• Transports and operates required medical equipment and supplies (up to 30 lbs.) using VNS Health-approved carrying cases.
• Conducts exam and sterilizes equipment in compliance with infection control standards.
• Assists clinical staff with virtual patient exam and minor procedures, utilizing virtual equipment.
• Maintains quality standards to ensure the equipment functions accurately based on manufacturing guidelines.
• Accurately documents patient information, clinical updates, and encounters in the electronic medical record (EMR) system.
• Ensures all required documentation is complete, timely, properly identified, and includes necessary signatures and dates.
• Participates in interdisciplinary team meetings, case conferences, and clinical supervision sessions to ensure continuity of care.
• Provides services in accordance with all regulatory and compliance standards.
• Assists Clinician in reinforcing patient and family education about care instructions, medication adherence, and preventative health practices under the guidance of clinical staff.
• Supports daily operational needs of the VNS Health-affiliated Medical Care at Home practice, ensuring goals and performance targets are met.
• Schedules patient appointments, manages follow-up reminders, and responds to routine inquiries in a timely, professional manner.
• Facilitates communication with the patient's Care Manager and/or Primary Care Provider (PCP) by preparing referral letters, clinician visit notes, and follow-up documentation.
• Participates in special projects and performs other duties as assigned.

Licenses and Certifications:

• Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA) required required
• NYS Phlebotomy certification required

Education:

• Completion of a Medical Assistant program required
• High School Diploma or equivalent preferred

Work Experience:

• One year of experience in a medical practice, home care, or similar setting required
• Strong interpersonal, organizational, and multitasking skills. Proficiency in EMR systems and Microsoft Office Suite preferred
• Skilled multitasker with a patient-focused mindset who thrives in providing patient-centered care preferred