IT Support Specialist
 Palisades Tahoe | |
401(k)
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 United States, Nevada, Reno | |
 Apr 05, 2025 | |
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Year Round
Palisades Tahoe We share the spirit of these legendary mountains with the world. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties. Palisades Tahoe We share the spirit of these legendary mountains with the world. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties. Job Summary: The IT Support Specialist is responsible for providing technical assistance, solutions and support related to the installation and maintenance of computers, systems, software, applications, printers, peripherals, and related equipment. The ideal candidate should be able to troubleshoot problems, perform diagnostics and resolve technical issues in a timely and efficient manner. This includes supporting a broad range of technologies and applications related to the resort's point of sale systems and daily business operations. Excellent customer service skills are required to provide responsive service to fellow staff, outside vendors, and end users, ensuring that the department establishes and maintains cooperative working relationships. Hourly: The base hourly pay range below represents the low and high end of the Palisades Tahoe Resort, LLC's hourly pay range for this position. Actual pay will vary and may be above or below the range based on various factors including but not limited to experience, education, training, location, merit system, quantity or quality of production, responsibilities, and regular and/or necessary travel. The range listed is just one component of Palisades Tahoe Resort, LLC's total compensation package for employees. Other rewards may include short-term and long-term incentives and many region-specific benefits. Base hourly pay range: $24.00 - $29.50 per hour A Great Job and Benefits to Match:
Essential Job Responsibilities/Duties/Tasks include the following: (other duties may be assigned) To be successful in this position, the applicant must retain knowledge and/or prior work experience in these skill areas:
Desired Skills: Having experience in the following skills is desirable and beneficial.
Competencies and Job Requirements: To be successful in this team and this company, the applicant must possess the following qualities:
Education:
Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to walk, talk, see, and hear. Sits for extended periods of time at a computer station or work desk; stands and walks regularly throughout the day; uses hands and fingers to operate computers and office equipment for up to 8 hours each day; occasionally lift up to 50 pounds for up to 50 feet in potentially extreme weather, exposed to typical office environment conditions and noise levels. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perceptions and the ability to adjust focus. Working Conditions: Indoor/Outdoor: While performing the duties of this job, the employee will be exposed to outside weather conditions. Hazardous Materials/Noise: The noise level in the workplace is usually moderate. Equipment Used in Job: Typical network wiring equipment (crimpers, cutters, toners, cable testers, lineman's handset, etc), various software, hardware and computer equipment, hand tools such as screwdrivers, pliers, etc. For information on Alterra Mountain Company's Social Responsibility work including our Diversity, Equity, & Inclusion actions, please see our webpage at www.alterramtnco.com/social-responsibility. Among other resources, Alterra has Employee Resource Groups to support the BIPOC (Black, Indigenous, and people of color), disability, LGBTQIA2S+, and women communities within our workforce. English | |