Account Director level

You are organized, driven, creative and thrive in both an ownership and collaborative team position.

You're ambitious and business-savvy enough to secure and organize high-visibility, large-scale projects and clients. However, you know that maintaining close individual relationships and being a reliable liaison are the keys to building confidence and lasting trust with your customers. Can you see the big picture and the details? You have the potential to excel in this dynamic Account Director level role with Chandler Chicco Agency.

Chandler Chicco Agency's mission is to transform the hearts and minds of our clients' communities and stakeholders through creative, awe-inspiring, first-in-class initiatives that drive true emotion and behavior change. We fully commit ourselves to establishing and nurturing meaningful relationships with each other, our client partners and their communities, focusing on the big little things - the impactful yet often overlooked details - that leave a lasting impression.

Our reputation for doing the best and most creative work in the industry is unmatched and stems from our dedication to the world of health, as well as staying ahead of those around us. From patient advocacy and disease awareness to issues management and commercialization, our unparalleled insight, depth of experience and entrepreneurial spirit drives us to create inspired and visionary solutions.

Responsibilities:

A project lead who will support the development and execution of a broad communications strategy for opportunities with high level pharmaceutical client in the diabetes/cardiovascular space. Key activities include FDA approval and a creative campaign targeting HCPs.

Strong client service and management skills, overseeing planning and execution of disease education and/or product (unbranded and branded) campaigns, including influencer and patient engagements, social media activations, media, and PR events. A key contact for client oversight, managing multiple partner organizations and influencer/KOL relationships, must be a strong communicator, writer and strategist. The ideal candidate will be a high energy, collaborative individual who can manage teams while also rolling up their sleeves to work directly with clients to solve problems and implement programs

Given the account moves at a fast pace with a large team, it is important that the individual has high attention to detail, organization and proactivity managing up and down.

Responsibilities:

• Support the development and execution of broad communications strategy across multiple opportunities with a high-level pharmaceutical client in the diabetes/cardiovascular space
• Implementing communications tactics surrounding both HCP-focused creative campaign as well as FDA approval to launch a product in a new indication
• Provide robust, cross-functional project management ensuring timely delivery of flawless materials and counsel to support (but not be limited to) celebrity, influencer and patient engagement, disease awareness (unbranded) and branded communications and media relations. Should have deep understanding and experience in the pharmaceutical and healthcare communications execution and strategic point of view
• Manage team of junior team members, motivating and teaching others while managing up to senior strategic leads on account
• Write and review communications materials such as:
  • Branded communications surrounding data milestones, including press release, pitch letter, key message document, social media, internal communications
  • Unbranded disease awareness campaign assets including concepts, scripts, social posts, influencer and celebrity contracts and guidelines, press releases, backgrounders, key messages, health equity POVs, internal communications/leadership notes and slides
• Review and oversee development of timelines, calendars, action plans, runs of show, agendas, call notes and overall account support materials
• Review and oversee media monitoring and results reporting timed to key milestones
• Experience with navigating and overseeing Medical/Legal/Regulatory reviews (Veeva Vault experience a plus)
• Support budget management and monthly billing processes
• Act as day-to-day contact for core clients in assigned areas
• Regularly collaborate with partnering agencies, shared services, vendors, media and other third-parties
• Success factors: Must be able to work collaboratively and be a proactive communicator; it's important that this person be a driver and self-motivated. Given the account moves at a fast pace with a large team, it is important that the individual has high attention to detail, organization and proactivity managing up and down
• A strong communicator, writer and strategist, the ideal candidate will be a high energy, collaborative, and creative individual who can manage teams while also rolling up their sleeves to work directly with clients to solve problems and implement programs

Requirements:

• 6+ years of experience in preferably in healthcare or the pharmaceutical industry, and a bachelor's degree
• Client relations expertise and familiarity with branded and unbranded pharmaceutical product and disease awareness communications in the pharmaceutical space is required
• Able to juggle/prioritize multiple priorities
• Ability to multi-task and perform under pressure in a fast-paced (but fun and supportive) environment
• Experience with supporting FDA approval(s) to launch a product in a new indication
• Must have strong attention to detail, excellent written and oral communication/presentation skills, including experience with client communication
• Must be high energy, enthusiastic, creative and have a passion for healthcare/life sciences
• Must be energized by being a member of a highly entrepreneurial work environment that rewards and fosters personal initiative and teamwork

The annual base salary for this position ranges from $125K to $140K The base salary range represents the anticipated low and high of the Syneos Health range for this position. Actual salary will vary based on various factors such as the candidate's qualifications, skills, competencies, and proficiency for the role. In addition, some positions may include eligibility to earn commissions/bonus based on company and / or individual performance.

At Chandler Chicco Agency, we have always been about the people, the heart that drives us every day. Because we believe that we succeed as one, we have stayed true to our original ethos of collaboration, removing barriers that fosters collaboration and puts the focus on working together to deliver for clients and each other. Our dynamic office spaces are unmatched - allowing our employees, and their teams, to interact openly, talk freely and develop bonds that elevate creativity and inspire big ideas.

Chandler Chicco Agency is part of Syneos Health Communications, a purpose-built collective of agencies focused on supporting health and biopharmaceutical innovators. We work in scalable, collaborative teams that partner across disciplines and geographies to deliver integrated communications strategies that accelerate brand performance. In today's fast-changing and complex environment, success lies in making connections: between science, emotion, and technology; between data, design and human insight. We're able to make those connections because our medical communications, digital, advertising, public relations, data science, research and market access specialists work closely with each other and with healthcare experts ,including physicians, pharmacists and advocates. Together, we are the connected healthcare partner tapping rich insights to drive innovation, change behavior and pioneer a new era of accountable marketing.

Syneos Health Communications is powered by Syneos Health, a global professional services organization designed to help the biopharmaceutical industry shorten