Program Manager

Cape Fox is seeking a highly qualified professional to join our team in support of a government customer. This position is contingent upon award. Cape Fox is seeking a dynamic, detail-oriented professional with strong organizational and communication skills to support the United States Air Force School of Aerospace Medicine's (USAFSAM's) education and training programs. The ideal candidate will have experience in student enrollment and logistics, course scheduling, instructional support, and coordination with multiple stakeholders-including instructors, students, and various government offices. A successful candidate will be proactive in resolving issues, adept with electronic scheduling systems and travel coordination, and capable of managing complex tasks such as reviewing course materials for compliance and accuracy. This role requires the ability to build effective relationships across military, academic, and civilian organizations while maintaining a high level of professionalism and responsiveness in a fast-paced educational.

This position is contingent upon award.

Core Duties:

• Manage the enrollment of students in the designated USAFSAM electronic scheduling system
• Assist students with course registration, and act as a conduit between USAFSAM schoolhouse, 711th HPW Headquarters OST, instructors, and students
• Responsibilities shall include student enrollment, assignment, grading, and collaboration with student participants
• Facilitate instructor affiliate faculty requests through the USAFSAM Education Department
• Facilitate travel and lodging arrangements between USAFSAM financial management office and projected course instructors
• Raise questions, concerns and any other issues identified with student enrollments or instructors as they arise, to Operational Support Team leadership
• Coordinate Defense Travel System student issues with the USAFSAM Financial Management section for resolution
• Coordinate student logistics and shuttle bus travel with the USAFSAM Education department
• Coordinate with 88th ABW organizations to facilitate student instructional on-site visits
• Verify the working conditions of all projected information technology systems prior to the start of each scheduled course
• Coordinate with USAFSAM information systems for the use of classroom phones, information system technical support, and adjustments, deletions, or additions to audio/visual requirements
• Attend/support meetings related to expertise with government and civilian organizations, academia, and subject matter experts
• Review all course slide presentation content for copyright material and recommend removal or the addition of an appropriate citation, in accordance with USAFSAM school policy
• Ensure all slide presentations are reviewed and corrected for spelling, grammar, spelling out acronyms the first time, and using the directed template format prior to use in the scheduled course
• Utilize an appropriate combination of correspondence, publications, personnel media, guides, pamphlets, meetings, telephone calls, information letters and briefings to publicize the education course plan at all Air Force levels, to registrants and the functional community, taking into consideration such things as funding, the target audience, the message to be transmitted, time constraints, etc
• Participate in scheduled FESO team meetings by providing updates on course scheduling, student logistics, programmatic updates, concerns or issues, and student enrollments
• Establish, develop, and maintain effective working relationships with HQ-level counterparts in AF/A-1, AFMRA, and 711th HPW components and higher education institutions
• Establish, develop, and maintain effective working relationships with other contract employees, and assist with the onboarding of newly hired contract employees
• Participate in initial and on-going training, military specific training/activities and others, as directed by the unit Commander or his/her designee to include continuing education, site visits, workshops, lectures, and seminars to maintain required certifications and updated program requirements
• Required to travel outside of local area for events that include trainings, seminars, conferences, briefings, interventions, and Geographically Separated Units
• Facilitate and/or oversee program evaluation activities to identify program strengths and weaknesses, impact to operational units, and the development and implementation of best practices
• Support to Course Director: The contractor employee may be assigned as course director, if they possess the knowledge and experience listed in PWS Paragraphs 1.1.2.2 - 1.1.2.5. Otherwise, the contractor employee shall interact with course director(s) and others, such as course developers, registrar personnel, testing and evaluation personnel, and/or faculty development personnel, to ensure the integrity of the Faculty Development program
• Assist course director(s) by researching and drafting course documents, such as agendas, lesson plans, presentations, and other associated administrative documents
• Advise course director, assist in responding to and resolving student issues, and elevate program administrative problems
• Provide End of Course (EOC) feedback that shall be utilized for course improvement