Outlet Associate

Goodwill Western Missouri and Eastern Kansas
United States, Missouri, Kansas City
Apr 12, 2025
Goodwill of Western Missouri & Eastern Kansas has a rich, 125 year+ history. Everyone knows Goodwill for our thrift stores, but few know what Goodwill is really all about. The sale of unwanted items provides funds that stay local, helping us to support thousands of job seekers with barriers to employment. We believe in the Power of Work and are committed to helping people earn and keep jobs in the community. That's why 88 of every dollar Goodwill spends goes directly into our mission, not into shareholders' pockets. Our agency is evolving. We're looking for new leaders and team members who want more than just a job. Visit www.mokangoodwill.org to learn more about our agency. Goodwill of Western Missouri & Eastern Kansas provides equal employment opportunities to all employees and applicants without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, age, disability or genetic information, and encourages people of all backgrounds to apply for available positions. Individuals needing accommodations to complete an application may contact Human Resources at 816.842.7425. Job Summary The Outlet associate is responsible for completing duties as assigned according to product flow guidelines, as well as ensuring a positive customer experience. Maintaining appropriate security of cash and donated goods Operating register, ensuring specialty or individual items are rung up correctly Complying to Agency policies and procedures Ensuring a high level of customer service Rotating tables onto sales floor, as directed Ensuring quick placement of high-quality, processed goods to the sales floor Maintaining product flow guidelines Ensuring loss prevention and process flow guidelines are followed Stocking individual pieces of merchandise, as directed Performing duties according to safety expectations and procedures Ensuring the physical safety and cleanliness of the sales floor and parking lot Communicating safety issues and concerns to ensure quick resolution All other duties assigned by the Operations Manager Qualifications Strong work ethic, character and integrity Solid judgment and common sense in decision making A positive, helpful attitude to co-workers and customers Avoidance of any conflict of interest with product or customers Appropriate and professional communication and demeanor Ability to remain on task Ability to follow and maintain product flow guidelines Adaptability in performance of duties Ability to learn computer skills to complete on-line training as necessary Commitment to mission of the organization Comfort with handling cash and operation of a cash register Understanding of the importance of the donor process and how it supports the mission Ability to perform job duties safely At least 6 months of work history, unless this is their first job High school diploma or equivalent is preferred.