Program Coordinator

Southern New Hampshire University is a team of innovators. World changers. Individuals who believe in progress with purpose. Since 1932, our people-centered strategy has defined us - and helped us grow a team that now serves over 180,000 learners worldwide.

Our mission to transform lives is made possible by talented people who bring diverse industry experience, backgrounds and skills to the university. And today, we're ready to expand our reach. All we need is you.

This position is based in the following office location:

The opportunity

Reporting to the Director Center for New Americans, the Program Coordinator ensures the smooth operation of the Amiko Youth Program by providing daily program support, volunteer coordination, and resource management. Joining a passionate, dedicated team, you will play an important part in creating a welcoming, organized, and engaging environment for youth, families, and volunteers. With a hands-on approach, you will keep programming organized, efficient, and impactful while promoting a sense of community.

This is an onsite position. #LI-onsite

Location: Manchester, NH

Schedule: Monday-Friday, 11:00 AM - 7:00 PM EST

What you'll do:

• Provide overall administrative and operations support to the Amiko Youth Program team
• Provide in-person daily support within Amiko Youth programming including resource coordination, volunteer management, and classroom support.
• Manage all supply purchases and inventory in collaboration with the Center team, including managing the Community Closet.
• Develop vendor relationships according to program needs, ensuring cost-efficiency in procurement.
• Manage the maintenance requests for all program spaces. This includes IT needs.
• Oversee space-use coordination for internal and external programming and maintain a shared space-use calendar to avoid scheduling conflicts.
• Organize incoming in-kind donations and ensure appropriate distribution.
• Create organizational systems for program supplies and donations, keeping storage spaces well-structured and accessible.
• Check program mailboxes and distribute mail and packages.
• Take active ownership of updating accurate participant information in Procare, ensuring all required participant forms are uploaded and verified.
• Manage and conduct periodic audits of the Procare participant information system.
• Support the Amiko Youth Program team with parent and family engagement activities. This includes the monthly Amiko Youth Program newsletter, WhatsApp communications, and family shopping days.
• Capture and organize program photos for Procare, social media, and internal documentation, while ensuring that youth photo waiver procedures are followed.
• Draft and post engaging social media content while monitoring engagement across platforms (Instagram, Facebook, and Meta Business Suite).
• Support the scheduling and note-taking of weekly team meetings for the Amiko Youth Program.
• Participate as a strategic partner in the creation and revision of Amiko Youth programming to ensure continuous improvement and understanding of community needs.

What we're looking for:

• Years of experience: 2+ years of experience
• Degree(s): High School Diploma: Equivalent of experience in lieu of degree acceptable:
• Skill in data tracking, record keeping, and writing reports
• Previous experience working with youth in an after-school, daycare or educational setting
• Experience working with diverse populations
• Must have reliable transportation to and from work

We believe real innovation comes from inclusion - where different experiences, perspectives and talents are celebrated. So if you're wondering whether SNHU is right for you, take the leap and apply. You might be just the person we're looking for.

Compensation

Exceptional benefits (because you're exceptional)

You're the whole package. Your benefits should be, too. As a full-time employee at SNHU, you'll get:

• High-quality, low-deductible medical insurance

• Low to no-cost dental and vision plans

• 5 weeks of paid time off (plus almost a dozen paid holidays)

• Employer-funded retirement

• Free tuition program

• Parental leave

• Mental health and wellbeing resources