Medical Assistant
Temporary Employment Program Job Summary Employment Duration: 3 monthsDepartment: RheumatologyKey Responsibilities: Clinical Functions
- Monitor patient flow and support medication reconciliation.
- Perform routine clinical duties (e.g., vital signs, height, weight, chief complaints).
- Assist patients with exam preparation and clinical research forms.
- Facilitate interpreter services and document medication requests.
- Support providers by appealing medication/procedure denials and managing prior authorizations.
- Assist with medication review and entry of patient data into flow charts.
- Perform point-of-care testing, administer medications/injections, and ensure safety during patient transport.
- Work collaboratively as an internal float across departments.
Patient Communication
- Answer patient calls courteously and triage messages.
- Provide support via telephone, MyChart, and in-basket messaging.
- Maintain compliance with HIPAA, UCSF communication standards, and conflict resolution protocols.
- Inform patients of appointment delays and provide timely updates.
Administrative Functions
- Assist providers with completing forms and scheduling patients.
- Coordinate check-in, check-out, and telehealth visits.
- Manage provider clinic schedules, verify insurance, and support quality improvement projects.
- Document patient interactions and ensure accurate record-keeping.
The final salary and offer components are subject to additional approvals based on UC policy.
To see the salary range for this position (we recommend that you make a note of the job code and use that to look up): TCS Non-Academic Titles Search (https://tcs.ucop.edu/non-academic-titles)
Please note: An offer will take into consideration the experience of the final candidate AND the current salary level of individuals working at UCSF in a similar role.
For roles covered by a bargaining unit agreement, there will be specific rules about where a new hire would be placed on the range.
To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html Department Description UCSF's Temporary Employment Program (TEP) recruits and hires temporary employees for immediate clerical and technical support services to UCSF Departments and various off-campus locations. UCSF departments deploy temporary employees to work on special projects, fill in for regular employees who are on vacation or leave, or to temporarily fill a vacant position during recruitment. Frequently temporary employees become successful candidates for career and limited appointment positions. Required Qualifications
- Knowledge and abilities essential to the successful performance of the duties assigned to the position.
- Familiarity with insurance and prior authorizations
- Experience with analyzing quality improvement data and metrics
- Past coordination of procedures
- Ability to use EMR and perform chart abstraction into EMR - specifically Epic or APeX
- Current American Heart Association CPR Certification.
- Strong computer skills and use of Microsoft office
- Ability to prioritize work efficiently
- Excellent interpersonal communication skills and writing skills
- Excellent organizational and problem solving skills
- Must be able to multi-task and be flexible in changing work assignments at short notice
- Familiarity with different insurances, resources available for patient medication and needs for prior authorizations
Preferred Qualifications
- Bilingual in Spanish, Cantonese, and/or Russian preferred
- Bachelors degree in health or behavioral science.
- Experience with insurance verification
- Minimum of 2 years' experience in an outpatient practice in either a clinical or administrative capacity
License/Certification * American Heart Association BLS - CPR Certified
* Medical Assistant Certification About UCSF The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences. We bring together the world's leading experts in nearly every area of health. We are home to five Nobel laureates who have advanced the understanding of cancer, neurodegenerative diseases, aging and stem cells. Pride Values UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence - also known as our PRIDE values.
In addition to our PRIDE values, UCSF is committed to equity - both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available at diversity.ucsf.edu
Join us to find a rewarding career contributing to improving healthcare worldwide. Equal Employment Opportunity The University of California San Francisco is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Job Code and Payroll Title 009251 HOSP BLANK AST 3 Job Category Administrative Support, Temporary Employment Bargaining Unit American Federation of State, County and Municipal Employees - Patient Care Technical Unit (AFSCME-EX) Employee Class Temporary Employment Location San Francisco, CA Campus Parnassus Heights (SF) |
University of California - San Francisco Campus and Health
Apr 21, 2025