Solutions Architect, GTM Systems ( BT)

Get to know Okta

Okta is The World's Identity Company. We free everyone to safely use any technology-anywhere, on any device or app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of business security and growth.

At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we're looking for lifelong learners and people who can make us better with their unique experiences.

Join our team! We're building a world where Identity belongs to you.

Location: San Francisco, North America

At Okta, identity is at the heart of our mission-and Business Technology (BT) is the engine powering how we scale that mission internally. We are looking for a strategic and technically skilled GTM Solutions Architect to help shape and deliver the systems, processes, and integrations that drive success across our Sales, Marketing, Partners, and Customer Experience teams.

This is a critical role within the GTM Technology team that blends deep technical expertise with a strong understanding of go-to-market operations. You'll partner with business and technology stakeholders to architect scalable, flexible, and impactful solutions that align to our strategic goals.

The GTM Solutions Architect will be responsible for evaluating business needs, identifying scalable technology solutions, and translating requirements into well-architected systems across our GTM functions. This role will work closely with Product Managers, Engineering, Business Analysts, and cross-functional stakeholders to align technical designs with business objectives and ensure long-term platform scalability and stability.

• Lead end-to-end architecture for GTM systems (Salesforce, CPQ, Marketing Automation, Partner Portals), ensuring scalable, secure, and maintainable designs.
• Define and implement architectural frameworks that align IT architecture with long-term business goals and digital transformation initiatives.
• Bridge business and technology to ensure IT investments support corporate strategy and operational efficiency.
  Business Enablement & Stakeholder Collaboration
  
  
  
  • Translate business requirements into robust, enterprise-grade solutions that enhance productivity across Sales, Marketing, and Partner functions.
  • Collaborate with business stakeholders, BT Product Managers, and Engineering teams to define technical standards, frameworks, and integration patterns.
  • Guide architectural decisions by partnering across business and IT functions to ensure alignment and execution.
  
  
  
  Platform Evaluation & Technology Governance
  
  
  
  • Evaluate and recommend platforms, tools, and frameworks for data integration, automation, and reporting.
  • Establish governance by defining architectural standards, policies, and ensuring adherence to compliance and regulatory frameworks (e.g., SOX, GDPR).
  • Build and deploy AI and machine learning frameworks-including AgentForce capabilities and Generative AI-for GTM use cases and driving automation initiatives that enhance decision-making, operational efficiency, and customer engagement while maintaining a competitive edge.
  
  
  
  Process Architecture & Optimization
  
  
  
  • Design architecture for core GTM processes such as lead to cash, campaign to opportunity, order to provision, and partner onboarding.
  • Oversee solution integration across enterprise SaaS applications to ensure interoperability, scalability, and performance.Continuously evaluate and optimize architectures to improve cost-efficiency, scalability, and system resilience.
  
  
  
  

  Risk Management & Compliance

  
  
  
  
  • Identify technical debt and proactively recommend modernization and simplification strategies.
  • Enforce cybersecurity measures and ensure business continuity to mitigate IT risks.
  • Ensure solutions comply with security, privacy, and compliance standards.
    What You'll Bring
    
    
    
    • 15+ years of experience in enterprise architecture, solution design, or system implementation within GTM domains.
    • Strong technical expertise in Salesforce Sales/Service/CPQ Cloud, Marketing Automation platforms, and Partner Portals.
    • Proficiency with integration platforms such as Boomi, MuleSoft, Workato, or similar iPaaS tools.
    • Define architecture for end-to-end processes like lead to cash, campaign to opportunity, order to provision, and partner onboarding.
    • Proven ability to design scalable, secure, and maintainable system architectures.
    • Strong collaboration and stakeholder management skills across business and engineering teams.
    • Effective communication and documentation skills for both technical and non-technical audiences.
    • Experience working in Agile environments and contributing to technical roadmap planning.
    • Familiarity with enterprise compliance, security, and data privacy standards (e.g., SOX, GDPR).
    • Experience designing and implementing enterprise security programs across GTM systems.
    • Involvement in M&A integration initiatives, with a focus on systems consolidation, data migration, and process alignment.
    • Extensive expertise in designing and implementing AI frameworks, AgentForce solutions, and machine learning applications within GTM environments, including advanced capabilities using LLMs, Retrieval-Augmented Generation (RAG), and related technologies.
    • Ability to assess and integrate AI-driven tools and platforms to enhance business performance and insights.
    • Bachelor's degree in Computer Science, Information Systems, Engineering, or a related field.
      

      Leadership Competencies at Okta

      
      
      
      
      • Strategic Mindset: Connects technical solutions to long-term business strategy
      • Customer-Centric: Designs systems with end users and business value in mind
      • Execution-Oriented: Balances velocity and quality to deliver scalable solutions
      • Collaborative Partner: Builds trusted relationships across business and technical teams
      
      
      
      Adaptable & Curious: Embraces change and continuously seeks improvement
    
    
    
    
  
  
  
  

#Ll-GM, ##Ll-Oniste,#Ll-Hybrid

What you can look forward to as a Full-Time Okta employee!

• Amazing Benefits
• Making Social Impact
• Developing Talent and Fostering Connection + Community at Okta

Okta cultivates a dynamic work environment, providing the best tools, technology and benefits to empower our employees to work productively in a setting that best and uniquely suits their needs. Each organization is unique in the degree of flexibility and mobility in which they work so that all employees are enabled to be their most creative and successful versions of themselves, regardless of where they live. Find your place at Okta today! https://www.okta.com/company/careers/.

Some roles may require travel to one of our office locations for in-person onboarding.

Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws.

If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation.

Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy at https://www.okta.com/privacy-policy/.