Senior Care Manager (may underfill as Care Manager) (Youth Justice)

SALARY RANGE

WORK ASSIGNMENT DETAILS

Waukesha County's Department of Health & Human Services is recruiting for a talented Senior Care Manager to join its Ongoing Youth Justice Unit.

The purpose of the Child and Youth Family Services Division is to serve individuals and families of Waukesha County by providing quality and professional services. We strive to use the many formal and informal supports within families and our community to keep children in their home whenever safely possible. We value collaboration and coordination with the families we serve, community professionals, and within our department to implement effective prevention and intervention strategies. We are committed to providing the appropriate level of intervention and protection, while encouraging youth and families to utilize their strengths toward independence and self-sufficiency whenever possible. While adhering to legal mandates, our work will be conducted in an atmosphere of respect, compassion, and confidentiality.

If you're interested in a role focused on Youth Justice ongoing, you will serve youth who have been referred for delinquent acts, truancy, and uncontrollability, while providing court monitoring, family work, and risk and needs assessments. Senior Care Managers are responsible for service referrals and case planning for youth and families throughout their department involvement.
Key values associated with ongoing work include:

1. Rehabilitation: The primary goal of the youth justice system, in addition to maintaining community safety, are skill development, restorative practices, and providing the resources necessary to build competencies to enable success in community settings. Youth Justice ongoing services aim to identify the needs of the youth and provide appropriate interventions, such as counseling, education, or community service, to address underlying issues that may have contributed to their involvement in delinquent behavior.

2. Best interests of youth: Youth Justice services prioritize the welfare and best interests of the youth. This involves considering factors such as the youth's age, developmental stage, family circumstances, and any special needs or vulnerabilities they may have.

3. Prevention of future delinquency: Youth Justice services focus on identifying risk factors and protective factors associated with the youth's behavior using the Youth Assessment and Screening Instrument (YASI). The aim is to determine risk levels, develop strategies to prevent future delinquent behavior and promote positive youth development.

4. Community safety: While rehabilitation is a central focus, Youth Justice services also focus on public safety. Interventions and dispositions are tailored not only to address the needs of the youth but also to protect the community from potential harm.

5. Accountability: Although the emphasis is on rehabilitation, youth are held accountable for their actions. Youth Justice services may involve discussions and services with and for youth about the consequences of their behavior and the importance of taking responsibility for their actions.

These values guide the decision-making process during youth justice involvement and shape the interventions and dispositions that are recommended for youth who encounter the youth justice system.

Essential Duties and Responsibilities:
* Family engagement & assessment
* Case management & service coordination
* Safety assessment & planning
* Support & intervention
* Stakeholder collaboration
* Court services
* Parenting education
* Record management
* Crisis intervention
* Coordinating & planning for in-home and out-of-home placements of youth

Work Schedule

40-hours a week, Monday through Friday 8AM to 4:30PM, with the ability to flex your schedule when it is necessary to work evenings to meet family needs. We can offer remote work up to 50% of the pay period after certain requirements are met. Required to be available for after-hours responsibilities up to one weekend per quarter.

Work Requirements

Senior Care Managers in the Child and Youth Family Services Division are responsible for meeting with their clients in a variety of settings including the office, client homes, schools, and community locations. Senior Care Managers are responsible for transporting themselves, and at times clients, to these appointments and are expected to have some daily driving responsibilities, generally not exceeding two hours per day. Senior Care Managers must have the ability to respond to crisis and be flexible in their schedules. Senior Care Managers must be able to communicate via email, telephone, and in-person and be able to document their work electronically as well as maintain required hard copy files.

CLASSIFICATION SPECIFICATION

To view the full classification specification for Senior Care Manager click here.

Minimum Training & Experience Requirements
1. A bachelor's degree from a recognized college or university in sociology, social work, psychology, nursing, criminal justice, or a closely related field.
2. Two years of responsible work experience in social work, counseling, nursing, criminal justice, or a closely related field.
3. A master's degree in social work, nursing, psychology, criminal justice, or a closely related field may substitute for one year of the work experience.
4. Social work certification may substitute for one year of work experience.
5. Valid driver's license.

The department may choose to underfill this position as a Care Manager.
The Care Manager classification specification can be viewed here.
The 2025 salary range for Care Manager is: $26.69 - $35.31.

Care Manager candidates must meet these minimum Training and Experience requirements:

1) A bachelor's degree from a recognized college or university in sociology, social work, psychology, nursing, criminal justice, or a closely related field.

2) Valid driver's license.

3) One year of related work experience in social work, counseling, nursing, criminal justice, or a closely related field.

Waukesha County provides a comprehensive compensation and benefits package including excellent health/dental/vision, life insurance, generous paid time off (vacation, 10 holidays, 3 floating holidays, ample accrued sick time that rolls over each year), an exceptional pension plan with employer match and lifetime retirement payment plus an optional tax advantaged 457 retirement savings plan. Amongst many other benefits, employees are recognized and valued through a pay for performance system. Successful candidates will be eligible for performance-based merit increases and non-base performance awards.

Employee well-being is promoted through a balanced work-life culture and through an exceptional employee wellness program that offers a variety of programs and tools to help promote an employee's wellness and health, including an on-site health & wellness clinic.

About Us:
Waukesha County prides itself on operating in a business-like manner and is recognized as a leader delivering high quality services with competence and skill. With our vision of "Leading the Way", we value teamwork and collaboration, ethics and diversity, communication, efficiency and cost savings, innovation, and the wellbeing of our staff and the citizens we serve. Employees are provided professional development opportunities and encouragement to learn and practice continuous improvement and LEAN principles as we regularly ask ourselves "Is there a better way?"

Location:
Located in the City of Waukesha, our campus offers an on-site cafe and fitness center, free parking, and easy access to interstate highway systems. Waukesha County offers a perfect blend of urban and rural living where one can enjoy the benefits of quiet rural lake communities or opt for nearby attractions that the greater Milwaukee area offers including vast beach and park systems, public markets, performing arts, music festivals, and sports including the Milwaukee Admirals, Brewers, Bucks, Wave, Marquette University Golden Eagles and the UW-Milwaukee Panthers Basketball programs.

EEO:

Waukesha County is committed to equal opportunity and nondiscrimination in employment and adheres to all Federal, State and County Equal Employment Opportunity laws, policies, plans, rules, regulations and ordinances. The County recognizes and accepts its important leadership role in providing for equal employment/service opportunities. It is the express policy of Waukesha County to promote equal employment opportunity among all who are employed by Waukesha County and who seek employment with Waukesha County.

For further information visit:https://www.waukeshacounty.gov

The County does not sponsor applicants for work visas. Applicants must be currently authorized to work in the United States on a full-time basis.