Ophthalmic Technician

Provides quality health care services to patients under the direction and responsibility of a Physician by performing the following duties in a compassionate, cost-effective manner. May be required to work alternate shifts and weekends. Performs other duties as assigned.

• Rockford IL
• 80 Hours/2 Weeks
• Day Shift

Essential Duties and Responsibilities

• Is responsible for patient care.
• Rooms and collects patient assessment data.
• Administers medications and performs other patient care procedures as directed and according to established criteria.
• Assists physicians during treatment, testing, refractometry and examinations.
• Performs retinoscopy, refractometry, A/B scans, photography, fluorescein angiography, corneal/disc topography, assists in surgery, low vision evaluations, visual fields and applanations.
• Maintains timely flow of patients.
• Provides patient and family education.
• Documents patient care and related information.
• Respond to incoming telephone calls.
• Performs telephone triaging of patients.
• Follows up on patient care as needed.
• Reviews and maintains charts.
• Participates in QA & I

High School diploma preferred.
Prefer education as a paraprofessional in ophthalmology or optometry.

While performing the duties of this job, the employee is frequently required to stand. The employee is occasionally required to walk; sit; use hands to finger, handle, or feel; reach with hands and arms and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move patients/equipment. Good eye/hand coordination and manual dexterity needed.

To perform the job successfully, an individual should demonstrate the following behavior expectations:

Quality - Follows policies and procedures; adapts to and manages changes in the environment; Demonstrates accuracy and thoroughness giving attention to details; Looks for ways to improve and promote quality; Applies feedback to improve performance; Manages time and prioritizes effectively to achieve organizational goals.

Service - Responds promptly to requests for service and assistance; Follows the Mercyhealth Critical Moments of service; Meets commitments; Abides by MH confidentiality and security agreement; Shows respect and sensitivity for cultural differences; and effectively communicates information to partners; Thinks system wide regarding processes and functions.

Partnering - Shows commitment to the Mission of Mercyhealth and Culture of Excellence through all words and actions; Exhibits objectivity and openness to other's views; Demonstrates a high level of participation and engagement in day-to-day work; Gives and welcomes feedback; Generates suggestions for improving work: Embraces teamwork, supports and encourages positive change while giving value to individuals.

Cost - Conserves organization resources; Understands fiscal responsibility; Works within approved budget; Develops and implements cost saving measures; contributes to profits and revenue.

Mercyhealth offers a generous total rewards package to eligible employees including, but not limited to:

* Comprehensive Benefits Package: Mercyhealth offers a retirement plan with competitive matching contribution, comprehensive medical, dental, and vision insurance options, life and disability coverage, access to flexible spending plans, and a variety of other discounted voluntary benefit options.

* Competitive Compensation: Mercyhealth offers market competitive rates of pay and participates in various shift differential and special pay incentive programs.

* Paid Time Off: Mercyhealth offers a generous paid time off plan, which increases with milestone anniversaries, to allow employees the opportunity for a great work-life balance.

* Career Advancement: Mercyhealth offers a number of educational assistance programs and career ladders to support employees in their educational journey and advancement within Mercyhealth.

* Employee Wellbeing: Mercyhealth has a focus on wellbeing for employees across the organization and offers a number of tools and resources, such as an employer-sponsored health risk assessment and a Wellbeing mobile application, to assist employees on their wellbeing journey.

* Additional Benefits: Mercyhealth employees have access to our internal and external employee assistance programs, employee-only discount packages, paid parental and caregiver leaves, on-demand pay, special payment programs for patient services, and financial education to help with retirement planning.