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Application Specialist

Howard Community College
22.97
United States, Maryland, Baltimore
May 20, 2025
Position Details
Position Information


About Us
Howard Community College ( HCC) is an exciting place to work, learn, and grow! We are proud to have received the Great Colleges to Work For honor for 12 consecutive years, 2009-2020.
Howard Community College values diversity among its faculty, staff and student population. We are an innovative institution that is committed to responding to the ever-changing needs and interests of a diverse and dynamic community. No matter where you want to go in your career, you can get there from here!
Position Title Application Specialist
FLSA Exempt
FT/PT Part Time
Hours Per Week 25
Work Schedule Monday - Friday, evenings and some Saturdays
Position Salary Range 22.97
General Responsibilities
The Nursing & Allied Health Application Specialist is responsible for assisting with the management of the application process for prospective students applying to nursing and allied health programs at Howard Community College. This part-time position focuses on providing exceptional customer service, guiding applicants through the admission requirements, and ensuring the accurate and timely processing of applications.
Additionally, the application specialist is responsible for the oversight and processing of applications for admission to the college, managing multiple tasks involving importing, scanning and data entry of applicant documents utilizing the client relationship management system ( CRM) and student information system ( SIS). Ensures that all required application documents are received and maintained in the student record. This role functions as a part of a team and is the behind-the-scenes support of student admission documents and processes.
Work Performed

  • Review and process applications for nursing and allied health programs, ensuring completeness and compliance with program requirements.


  • Process and maintain caseload of admissions applications and creates new student records including and not limited to, dual enrolled, traditional, international, immigrant and honors applications as needed.
  • Verify transcripts, prerequisites, and supporting documents. Enter and update applicant information in the college's admissions system accurately.
  • Respond promptly to inquiries via phone, email, and in-person consultations.
  • Assist students with navigating the online application system and resolving any technical issues.

  • Maintains and updates accurate applicant records and files along with collected student information using the college's client relationship management (CRM) system and the student information system (SIS); creates and submits reports.
  • Reviews necessary documents for various application requirements, including test scores, letters of recommendation, essays, and residency and financial documents. Follows up with applicants regarding their admissions status.

  • Scans and documents application materials, including documents received through mail, email or digitally.
  • Work closely with the Nursing and Allied Health departments to stay informed about program requirements and admission criteria.
  • Coordinate with the Office of Admissions to align application processes with institutional policies.
  • Communicate application statuses and decisions to applicants in a timely manner.
  • Maintain accurate records of applicant data and generate reports as requested.
  • Track application trends and provide feedback to the Associate Director of Admissions.
  • Assist with information sessions, open houses, and orientation events for prospective nursing and allied health students.
  • Prepare application materials and presentations as needed.
  • Accurately and securely processes all incoming transcripts and utilizes system workflows to move transcripts, and other student documents, for record updates.

  • Maintains confidentiality and security of student information and records compliance with laws and policies.
  • Attends all appropriate conferences, workshops, meetings, and participates in other professional development opportunities.


  • Resolves problems related to areas of responsibility.
  • Attends staff development activities and updates skills as required and as necessary.
  • Performs other duties as assigned.

Minimum Education Required Associate's degree
Minimum Number of Years Experience Required 1
Other Knowledge Required
Associates degree or an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job. All degrees must be from a recognized institutional accreditor. Outstanding technology skills preferred. Requires excellent knowledge of student information system, MS Office, including proficiency with Excel and Word. Experience with Ellucian Recruit, Colleague and Advise preferred. Excellent communication, organization, and interpersonal skills, including outstanding customer service skills and the ability to multi-task and meet deadlines. Ability to acquire, maintain and update substantial information regarding college policies and procedures and work with a broad range of people. Prior experience with diverse populations preferred, including international student, students with disabilities, speakers of English as a second language veterans and active military personnel and their families. Ability to be flexible and work as a member of a large team required.
Working Conditions
Extended evening hours during peak periods or in absence of other staff, some weekend hours required. Fast-paced customer service position involving multiple tasks, which must be handled simultaneously under frequently stressful conditions. Substantial organization and attention to detail required. High volume of work. Problem-solving and independent thinking required. Possible eyestrain due to extended time at computer terminal. Individual workspace and in counter location frequently shared by others. Occasional off-campus travel.
Division Enrollment Services (Div)
Department Admissions & Advising
Posting Detail Information


Posting Number NB204P
Number of Vacancies 1
Best Consideration Date 05/28/2025
Job Open Date 05/16/2025
Job Close Date
Open Until Filled Yes
Applicant Instructions
*Pre-employment criminal background investigation is a condition of employment.
HCC is interested in all qualified applicants who are eligible to work in the United States. However, HCC will generally not sponsor applicants for work visas. Due to HCC policy, only employees living in states contiguous to Maryland are eligible for work at HCC and include Virginia, West Virginia, Washington DC, Pennsylvania. Candidates must live in the commutable area or willing to relocate at their own expense if offered the position because HCC does not offer relocation benefits.

Please complete the entire HCC Employment Application (Candidates will be evaluated on completing the college's application in full).
Quick Link for Internal Postings https://howardcc.peopleadmin.com/postings/4825
EEO Statement
Howard Community College ( HCC) is an Equal Employment Opportunity & Affirmative Action employer & values diversity within its faculty, staff & student population. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, gender, sexual orientation, gender identity, genetic information, disability or protected veteran status.

HCC understands that persons with specific disabilities may need assistance with the job application process and/or with the interview process. For confidential assistance with the job application process, please contact the Office of Human Resources at 443-518-1100.
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