Scheduler/Biller

Temple University's Faculty Dental Practice is searching for a Scheduler / Biller.

Become a part of the Temple family and you will have access to the following:

Full medical, dental, vision coverage Paid time off 11 Paid Holidays Tuition remission - eligible employees and their dependents can obtain a degree TUITION FREE A generous retirement plan and so much more!

Hire Rate: $23.05 / hour (increase to $24.92 / hour after successful completion of 90-day probationary period) Must be able to work nontraditional business hours including some shifts from 8AM - 8 PM during the week and some hours on Saturdays.

Job Summary: As the second-oldest dental school in the U.S., the Maurice H. Kornberg School of Dentistry upholds a legacy of innovation in dental education, research efforts, community service and pioneering healthcare services. Founded in 1863, Kornberg remains a pillar in the dental community. We have more than 7,000 alumni currently redefining the field of oral health around the world. In 2023, the school proudly celebrated its 160th Anniversary.

Kornberg supports health and wellness through a range of diverse educational programs and comprehensive patient services. Our students become dedicated and ethical professionals who honor the traditional models of dental care while staying focused on discovering new ones.

We train the experts who lead the field.

Our renowned faculty and staff provide students with a wealth of opportunities and resources, including smart classrooms, digital dentistry labs, clinics and a preclinical lab that emphasizes collaboration. Students pursue postbaccalaureate, predoctoral, continuing education and advanced education in general dentistry programs. The Scheduler/Biller is responsible for the entire range of customer service, front desk and billing functions related to the Kornberg School of Dentistry, Faculty Dental Practice located at Broad and Spring Garden Streets. Responsibilities will include greeting and screening visitors, answering telephones, returning voicemails, screening calls, taking and relaying messages, using the computerized Clinical Management System to assist with scheduling appointments for patients, coordinating schedulers for all faculty that work in the practice and with other departments in the school, and following up with patients to update them on insurance company pre-authorizations. In addition, the Scheduler/Biller will be responsible for manual and electronic billing, insurance verification, payment posting and reconciliation, follow-up on denied claims or claims requiring additional information. Performs other duties as assigned. Required Education and Experience:

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  - At least 3 years of related experience with patient interaction within a dental setting.

  
  

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  - Additional experience with dental billing functions, dental terminology, third party coverage plans in all phases of claims processing, and other insurance functions required.

  
  

Required Skills and Abilities:

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  Must be able to primarily work at our clinic located in the Broad St and Spring Garden St area, but travel to the main dental school as needed.

  
  

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  Must be able to work with a diverse populations of students, faculty, staff, and patients and their families.

  
  

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  Must have good written and verbal communication skills.

  
  

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  Excellent organization and interpersonal skills.

  
  

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  Excellent customer service skills.

  
  

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  Ability to work in a team environment and to fill in for other areas of the school as needed.

  
  

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  Ability to multitask, prioritize work, and make independent decisions for non-complex issues.

  
  

This position will be on-site.

This position requires a background check.