REGULATORY BOARD FIELD REPRESENTATIVE 2 - 05202025- 67989

Job Information

LOCATION OF (1) POSITION(S) TO BE FILLED: DEPARTMENT OF COMMERCE & INSURANCE, REGULATORY BOARDS DIVISION, MADISON COUNTY

Qualifications

Education and Experience: Education equivalent to graduation from a standard high school and experience equivalent to three years of full-time public contact work.

Substitution of Experience for Education: Qualifying full-time public contact experience may be substituted for the required education, on a year-for-year basis.

Overview

Under general supervision, is responsible for inspection and licensing work of routine difficulty relative to funeral homes and barber and cosmetology schools and shops; and performs related work as required. This is the lead class in the Regulatory Board Field Representative sub-series. Employees in this class perform more complex field inspections of establishments under jurisdiction of state regulatory board laws, rules, and regulations and may lead less experienced co-workers in duties. This class differs from the Regulatory Boards Field Representative 1 in that an incumbent of the latter performs inspection work of a less complex nature.

Responsibilities

1. Complete assigned inspections and special inspections for the program(s) within the statutory timeframe.
2. Conduct unlicensed activity checks.
3. When probable cause has been determined and documented regarding evidence of violations, take enforcement action in the issuance of a Notice of Violation (NOV).
4. Submit weekly, mileage, and monthly reports and other requested reports within the described timeframe as required by management.
5. Provide a supplemental memorandum to the NOV addressed to the associate general counsel regarding facts supporting the issuance of the NOV that include as much descriptive information as possible on the establishment / individual determined to be unlicensed, i.e. full name, address, phone number, etc.
6. Maintain a basic knowledge of Government, law and administrative procedures.

Competencies (KSA's)

Competencies:

1. Customer Focus
2. Instills Trust
3. Action Oriented
4. Communicates Effectively
5. Decision Quality

Knowledges:

1. Law and Government
2. Clerical
3. Customer and Personal Service

Skills:

1. Writing
2. Reading Comprehension
3. Critical Thinking
4. Active Learning and Listening
5. Judgment and Decision Making

Abilities:

1. Deductive Reasoning
2. Inductive Reasoning
3. Problem Sensitivity
4. Written Comprehension

Tools & Equipment

1. Desktop or laptop
2. Tablet
3. Calculator
4. Smart Phone

TN Driver Standards

State of Tennessee positions that may involve driving responsibilities require candidates to meet the following minimum driver qualifications:

• A valid driver's license
• For the past five years, the candidate's driver record must not have record of the following violations: driving under the influence (DUI), reckless driving, license suspension for moving violations, more than 4 moving violations.

Please include your Driver's License Information under the Licenses and Certifications section of your application.

**Agencies may allow an exception based on other factors.