Strategic Account Manager, ERA

Waters is seeking a dynamic contributor to fill the role of an strategic inside sales account manager. This person will have the exciting opportunity to drive the sales of our full range of ERA products and services for North America.

The desired candidate should be highly self-motivated to develop and implement a territorial business plan, while working in unison with their assigned specialists and marketing colleagues in order to deliver a strong call cycle and business development activities. The foundation of the account manager's role is to develop a keen understanding of the customers' needs to design solutions with lasting and meaningful impact.

Consistently achieve or surpass assigned sales goals
• Enhance customer satisfaction and foster long-term relationships
• Proactively identify and pursue new business opportunities, including competitive accounts
• Engage regularly with customers to showcase ERA solutions and resolve technical challenges
• Develop deep technical expertise in ERA offerings to serve as a trusted advisor to clients
• Stay informed on industry trends, market dynamics, and application developments
• Collaborate with marketing to provide insights that support targeted business development initiatives
• Maximize the use of Sales Contact Management Tools and related applications
• Deliver accurate and timely monthly sales forecasts
• Drive business growth through the execution of a structured monthly action plan

Education:

• Bachelor's degree in Sales, Business, Chemistry, Biology, Engineering, or a related scientific discipline preferred
• Equivalent professional experience, training, and education will also be considered
• Sales certifications are advantageous and considered a plus

Experience:

• Proven track record of success in B2B sales, consistently meeting or exceeding revenue and growth targets
• Demonstrated ability to onboard new clients and establish effective communication and business processes
• Proficient in CRM platforms such as Salesforce and other account management tools
• Strong negotiation capabilities with a talent for resolving complex customer challenges
• Excellent verbal and written communication skills, with a collaborative and relationship-focused approach
• Willingness to travel as needed, with the ability to prepare ROI analyses and manage expense reporting accurately

Skills:

• Results-driven and proactive in achieving goals
• Clear and confident communicator with strong presentation abilities
• Highly organized with effective time management and preparation skills
• Strong interpersonal skills and active listening abilities
• Professional demeanor with a positive outlook and strong commitment to success
• Flexible and adaptable in fast-paced, evolving environments

Waters Corporation (NYSE: WAT), the world's leading specialty measurement company, has pioneered chromatography, mass spectrometry and thermal analysis innovations serving the life, materials, and food sciences for over 60 years. With approximately 8,000 employees worldwide, Waters operates directly in 35 countries, including 15 manufacturing facilities, with products available in more than 100 countries. Our team focuses on creating business advantages for laboratory-dependent organizations to enable significant advancement in healthcare delivery, environmental management, food safety, and water quality.

Working at Waters enables our employees to unlock the potential of their careers. Our global team is driven by purpose. We strive to be better, learn and improve every day in everything we do. We're the problem solvers and innovators that aren't afraid to take risks to transform the world of human health and well-being. We're all in it together delivering benefit as one to provide the insights needed today in order to solve the challenges of tomorrow.

Diversity and inclusion are fundamental to our core values at Waters Corporation. It is our responsibility to actively implement programs and practices to drive inclusive behavior and increase diversity across the organization. We are united by diversity and thrive on it for the benefit of our employees, our products, our customers and our community. Waters is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or protected Veteran status.