Business Analyst, Supply Chain Operations

Looking for a job that can turn into a lifelong career? At Lactalis USA, we believe in promoting from within and giving our employees opportunities to grow. Whether you're starting fresh or bringing years of experience, we'll provide the tools and support you need to succeed!

Lactalis, the world leader in dairy, is a family-owned business with more than 85,000 pragmatic and ambitious professionals worldwide, committed to nurturing the future by providing healthy and delicious dairy products that bring people together every day. We produce award-winning dairy products that bring people together every day. We offer an enviable range of dairy brands including Galbani, President, Kraft Natural Cheese, Cracker Barrel, Black Diamond, Parmalat, Siggi's, and Stonyfield Organic in addition to several brands imported from our affiliates in Europe.

We live by our core values-Ambition, Engagement, and Simplicity-and we're building a workplace where innovation thrives, diverse perspectives are celebrated, and everyone's unique background and ideas are valued.

Even if you don't meet every qualification, don't let that stop you from applying! We're eager to hear about your PASSION, your STORY, and how you can bring your EXPERTISE to help us make an impact.

From your PASSION to ours

The Business Analyst, Supply Chain Operations role will be responsible for developing and maintaining accurate dashboards and reports to support data-driven decision making by supply chain leaders and team members. The role will work collaboratively across the Supply Chain organization to understand business needs, key metrics, gaps in data, and visibility and work independently to support those needs through the timely creation of accurate and actionable data. The successful candidate will be comfortable working on complex issues where data must be combined across disparate sources to create complex supply chain analyses that drive action through concise insight. The Business Analyst, Supply Chain Operations will drive productive working relationships across the broader Supply Chain organization as well as key external teams including Sales, Trade, Transportation, and Warehouse creating visibility and understanding amongst parties who are not familiar with subject matter and be able to influence decision making in this space. The role reports into the Senior Manager, Supply Chain Operational Excellence.

From your EXPERTISE to ours

Key responsibilities for this position include:

• Create and maintain supply chain reporting dashboards utilizing Power BI and other tools to drive actionable business insights, leveraging data compiled from multiple sources-including SAP, customer and vendor reports, and other datasets-to provide a complete view of supply chain performance.
• Collaborate with the Senior Manager, Supply Chain Operational Excellence, on the monthly performance review cycle and associated presentations. Attend monthly review meetings with the Supply Chain leadership team and track action items.
• Engage with the Supply Chain organization to understand core processes and current data/reporting availability. Identify opportunities to improve the current state or develop new solutions that meet the broader team's needs.
• Leverage a strong understanding of the business and available data sources to influence decision-making across the supply chain organization, including among peers and leaders.
• Independently determine methods and procedures for new assignments and exercise judgment in selecting methods, evaluating, and adapting complex techniques and evaluation criteria to obtain results.
• Extract and combine data from disparate sources to create complex supply chain analyses that generate clear and concise insights. These insights help align stakeholders, drive the team's ability to make informed cross-functional decisions quickly, and improve results.
• Exhibit advanced, wide-ranging experience, using in-depth professional knowledge, acumen, concepts, and company objectives to develop and resolve complex models and procedures. Provide solutions to issues in creative and effective ways.
• Network with key contacts outside area of expertise and direct the application of existing principles while guiding the development of new policies and ideas. Adapt communication style and use persuasion to deliver messages relevant to the broader business.
• Support the Supply Chain team's continuous improvement process, including maintaining accurate tracking, assisting in the development of necessary tools, and ensuring appropriate tracking for implemented projects.
• Recommend streamlined processes and process improvements to senior staff members, assisting in driving change as needed.

From your STORY to ours

Qualified applicants will contribute the following:

• Bachelor's degree in Operations, Engineering, Supply Chain or other Business Disciplines is required.
• 3+ years of Supply Chain experience is required.
• 3+ years of SAP experience is required.
• 3+ years in a data and BI development environment is required.
• 3+ years of advanced database and/or SQL is preferred.
• Proficient in Microsoft Office Applications (Excel, Outlook, Word, PowerPoint, Access), advanced and above skill level in Excel.
• Expertly analyze data from diverse sources and at varying levels of detail, leveraging spreadsheet and data management software.
• Ability to process and interpret complex data to generate insightful reports, understanding the critical impact of data accuracy on systems and statistics.
• Rigorously analyze data and situations, identifying root causes and implications to drive effective, data-driven decisions.
• Lead and manage structured transitions to achieve lasting organizational change (models, methods, tools, practices), minimizing resistance by engaging key stakeholders.
• Communicate complex information clearly and effectively to diverse audiences, adjusting style, tone, and detail to ensure engagement and understanding.
• Deliver compelling presentations tailored to specific audiences, confidently speaking in front of groups.
• Exhibit keen business acumen and swift decision-making, adeptly handling commercial matters with prompt, favorable outcomes.
• Collaborate openly and effectively across functions, prioritizing team success over individual recognition.
• Apply a logical, structured approach to problem-solving (assess, identify causes, target solutions, deploy), drawing on personal expertise and external resources.
• Embrace new ideas and diverse perspectives, consistently learning and adapting from the business environment to foster Group development.
• Ability to travel as business needs require.

At Lactalis, we offer a comprehensive Total Rewards Program with a variety of affordable benefits and coverage options. We support insurance costs significantly, contribute generously to retirement plans, and offer Paid Time Off from day one. We are committed to your professional growth, providing training and development opportunities, including Education Reimbursement. Join us and grow your career.

Lactalis is an equal employment opportunity employer. We will not discriminate against applicants with regard to any legally-recognized basis including, but not limited to: veteran status, race, color, religion, sex, national origin, age, marital status, sexual orientation, and physical or mental disabilities.