New

Student Success Lead Specialist - College of IST

The Pennsylvania State University
paid time off, sick time
United States, Pennsylvania, University Park
201 Old Main (Show on map)
May 20, 2025
APPLICATION INSTRUCTIONS: CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please login to Workday to complete the internal application process. Please do not apply here, apply internally through Workday. CURRENT PENN STATE STUDENT (not employed previously at the university) and seeking employment with Penn State, please login to Workday to complete the student application process. Please do not apply here, apply internally through Workday. If you are NOT a current employee or student, please click "Apply" and complete the application process for external applicants. POSITION SPECIFICS The in the College of Information Sciences and Technology (IST)is looking for a Student Success Lead Specialist. This role oversees programs, services and staff that support students' academic and personal development, ensuring a supportive learning environment that promotes equity, persistence, and graduation. Responsibilities: Key responsibilities of this role include the following: Lead the design and implementation of strategic student success initiatives for the College of IST Chaiken Student Success Center, including retention and completion strategies. Meet with students to identify and respond to learning needs, refer students to academic support resources with the aim of increasing retention, monitor and coordinate support services, and design methods to monitor academic progress. Coordinate and provide services in a learning center, including assessments and tutoring, and deliver seminars and workshops to support student success. Develop and implement proactive retention programs and initiatives; develop strategies to increase student engagement, close achievement gaps, and reach desired learning outcomes; leverage assessment data to identify opportunities for intervention; and create new learning resources. Develop and manage intervention strategies for at-risk students. Collaborate with faculty to design academic support programs aimed at providing students with tools and resources to succeed; define, measure, and report on desired outcomes; and collaborate with faculty and learning partners to optimize course content. Collaborate with the offices of Academic Advising, Career Solutions, Student Engagement, Teaching and Learning, and first-year seminar to develop and implement support resources. Integrate research-based strategies and interventions; define, measure, and analyze outcome data; and apply feedback to long-range planning aimed at advancing program impact. Develop communication strategies to identify and engage potential participants; promote available support services; and create responsive and supportive learning communities that encourage student engagement. Serve as a liaison to other departments and develop initiatives that improve the student experience across the University; collaborate with other academic services, including advising and disability departments; and foster partnerships with faculty, staff, and leadership in order to advance program goals. Supervise full-time staff and student workers. MINIMUM EDUCATION, WORK EXPERIENCE & REQUIRED CERTIFICATIONS Master's Degree 3+ years of relevant experience; or an equivalent combination of education and experience accepted Required Certifications: None BACKGROUND CHECKS/CLEARANCES Employment with the University will require successful completion of background check(s) in accordance with University policies. Penn State does not sponsor or take over sponsorship of a staff employment Visa. Applicants must be authorized to work in the U.S. SALARY & BENEFITS The salary range for this position, including all possible grades, is $46,400.00 - $67,300.00. Salary Structure - Information on Penn State's salary structure Penn State provides a competitive benefits package for full-time employees designed to support both personal and professional well-being. In addition to comprehensive medical, dental, and vision coverage, employees enjoy robust retirement plans and substantial paid time off which includes holidays, vacation and sick time. One of the standout benefits is the generous 75% tuition discount, available to employees as well as eligible spouses and children. For more detailed information, please visit our Benefits Page. CAMPUS SECURITY CRIME STATISTICS Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act and the Pennsylvania Act of 1988, Penn State publishes a combined Annual Security and Annual Fire Safety Report (ASR). The ASR includes crime statistics and institutional policies concerning campus security, such as those concerning alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and other matters. The ASR is available for review here. EEO IS THE LAW Penn State is an equal opportunity employer and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are unable to use our online application process due to an impairment or disability, please contact 814-865-1473. The Pennsylvania State University is committed to and accountable for advancing equity, respect, and belonging in all its forms. We embrace individual uniqueness, as well as a culture of belonging that supports both broad and specific equity initiatives, leverages the educational and institutional benefits of inclusion in society, and provides opportunities for engagement intended to help all members of the community thrive. We value belonging as a core strength and an essential element of the university's teaching, research, and service mission. Federal Contractors Labor Law Poster PA State Labor Law Poster Penn State Policies Copyright Information Hotlines