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Director of Training & Development

QPS Employment Group
$100,300.00 / yr
vision insurance, 401(k)
United States, Illinois, Waukegan
May 20, 2025
Position Title: Director of Training & Development

Salary: $100,000-$150,000 per year

A Director of Training & Development job in Waukegan, IL is available through Accelerate Professional Talent Solutions. This newly created role requires candidates to have 10+ years of training and development experience within the hospitality, gaming, or casino industries. In this position, you will design, develop, and deliver training programs geared towards improving employee performance and guest satisfaction. This position will also develop learning strategies, support leadership development, and lead training initiatives for all levels and departments. This role will use LMS tool to measure learning and development outcomes. This fully onsite role would be required to work some evenings and weekends to meet training needs. A competitive compensation and competitive benefit package is offered, including medical, dental and vision insurance, 401K plan with company match, relocation package, and unlimited PTO.

Director of Training & Development Responsibilities include but are not limited to:

- Design, develop and deliver training programs in various formats.

- Develop learning strategies.

- Support employee development.

- Lead training initiatives for all levels and departments.

- Use LMS tools to measure learning and development.

- Support team engagement initiatives.

- Collaborate with department leaders to tailor training to business goals.

Director of Training & Development Requirements:

- Bachelor's degree in Hospitality, Business Administration, Organizational Development, or a related field required.

- 10+ years of training and development experience within the hospitality, gaming, or casino industries.

- Strong experience with learning management systems and platforms.

- Strong understanding of guest service operations.

- Experience with developing and leading teams.

- Bilingual in English and Spanish a plus.

If you are interested in this Director of Training & Development job in Waukegan, IL then please click APPLY NOW. For other opportunities available at Accelerate Professional Talent Solutions go to www.acceleratepros.com. If you have questions about the job, please contact JoAnn Klavekoske at joann.klavekoske@acceleratepros.com.
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