Patient Access Coordinator II - Metabolic Health - Full Time (40Hrs)/Days - West Bloomfield

Patient Access Coordinator II - Metabolic Health - Full Time (40Hrs)/Days - West Bloomfield

GENERAL SUMMARY:

The Patient Access Coordinator II functions as an experienced administrative staff expert in coordinating services on behalf of the patient and delivering excellent customer service in collaboration with the service area team including physicians, advanced practice providers, supportive services staff, and other support staff within a disease or service - specific model of care to create a high quality, efficient, safe, and exceptional patient experience. The Patient Access Coordinator II will develop relationships and processes to support intake and ongoing coordination of care for patients. Regularly interacts with and is responsible for maintaining constructive lines of communication with patients, family members and care givers, disease or service area specific providers and team members, HFHS Physicians, and Community Physicians and office staff. Actively contributes to an organizational culture committed to the highest degree of service excellence to all customer groups. Patient Access Coordinator II performs all Patient Access Coordinator I duties, and in addition, provides team member training, leads and participates in process/quality improvement projects and patient education forums, monitors patient surveillance, and assists with community outreach and screening efforts.

Metabolic Health and Weight Management - Henry Ford West Bloomfield | Weight Loss | Henry Ford Health - Detroit, MI