Outreach and Engagement Coordinator - African American Specific Program

Central City Concern is an innovative nonprofit agency providing comprehensive services to single adults and families in the Portland metro area who are impacted by homelessness, poverty and addictions. We hire people that are skilled and passionate to meet our mission to end homelessness through outcome-based strategies which support personal and community transformation.

The Community Outreach and early Engagement role works as a member of the Imani Center to provide a range of culturally specific services for the Black/African American community that support and enhance connection to social and behavioral healthcare services. Those outreach and engagement services are designed to improve and/or achieve positive health outcomes for members of the Black/African American community.

Ignite Change as our compassionate Bridge Builder at The Imani Center!

Are you passionate about making a difference and building trust within communities that need the most support? The Imani Center is seeking a dedicated Community Outreach and Engagement Specialist who isn't just a professional but a compassionate ally!

As the heartbeat of our mission, your role is crucial - you'll be the bridge builder, the trust instigator, and the empathetic guide for those who may have reservations or mistrust with the system. Imaginge being the key that unlocks the doors to treatment and services, creating pathways to positive change for individuals within the Black/African America community.

What sets you apart? Your genuine passion, unwavering empathy, and the innate ability to build connections that last a lifetime. Join us at the Imani Center, where your efforts will be the driving force behind transforming lives and breaking down barriers.

If you're ready to be the chance, to make a lasting impact, and to be the beacon of hope for those who need it most - The Imani Center is where your journey begins!

Location: Imani (2040 SE Powell Blvd, Portland, OR 97202)

Schedule: Monday-Friday, 8:30am-5:30pm

Compensation: Starting at $23.36/hr

MINIMUM QUALIFICATIONS:

• High school diploma or GED required.
• Must have experience working with the Black/African American Community.
• Must be registered, prior to start, as a Certified Recovery Mentor (CRM) with MHACBO; OR be a certified Peer Support Specialist (PSS) or Peer Wellness Specialist (PWS) AND registered as a Traditional Health Worker (THW) on the THW Registry.
• English language preferred.
• Must meet CCC privileging requirements as required by FTCA.
• Must have CPR/AED certification prior to start.
• Must have a high tolerance for ambiguity and change.
• Must have a working knowledge of behavioral health terminology.
• Associate's Degree or higher in health or social service related field of study preferred.
• The OAR prohibits A&D program staff from having within the previous 3 years a DUI conviction or diversion, a felony conviction, or a conviction under the Uniform Controlled Substances Act.
• Physical ability to bend, stoop, kneel, squat, twist, reach, pull and lift heavy objects.
• Must be able to climb stairs several times a day.
• Will be required to carry an agency cell phone for work use. Cell phone will be provided by Central City Concern.
• Must pass a pre-employment drug screen, TB test, and background check. This includes clearance by the DHS Background Check Unit.
• Must possess a current driver's license, pass a DMV background check and be designated an "acceptable" driver as outlined in Central City Concern's Fleet Safety Policy. Must pass an initial driver's training within 60 days of being an approved driver and continued recertification training. Must maintain vehicle insurance coverage of a minimum of $100,000/$300,000 personal auto liability coverage.
• Must adhere to agency's non-discrimination policies.
• Ability to effectively interact with co-workers and clients with diverse ethnic backgrounds, religious views, cultural backgrounds, life-styles, and sexual orientations and treat each individual with respect and dignity.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Provide community outreach and location-based early engagement services to the Black/African American who are not well connected with behavioral health services.
• Provide culturally specific activities that engage, educate, support, and build trust with the community to provide pathways to recovery services.
• Provide opportunity to re-connect to community through culturally specific activities
• Work with Imani Center Program Director and Imani Center Clinical Supervisor on the quarterly reporting requirements.
• Visit and provide support to clients in their community, home, places of worship, places of recreation, clinics and elsewhere, including outside and in shelters for patients experiencing homelessness.
• Help patients to seek opportunities for further treatment, care, and services within Central City Concern and the community.
• Participate in the development of behavioral health and recovery goals with patients. Support patients to reduce barriers and achieve goals.
• Support patients in advocacy in individual and community needs.
• Bridge community, cultural, educational, and other barriers to encourage self-care and participation in program.
• Work within scope of training and experience and seeks consultation when appropriate;
• Adhere to all state and federal privacy regulations and to CCC policies and agreements regarding confidentiality, privacy, and security. Support compliance with all privacy and security requirements pursuant to community partners' and outside providers' patient confidentiality agreements, including privacy and security requirements for EMR access. This includes immediately reporting any breach of protected health information or personal identification information of any person receiving CCC services by CCC or an outside provider to the CCC Compliance Department, as well as to your supervisor or their designee.
• Participate in Outreach activities necessary to offer services and engage participation in a non-coercive manner. Escort individuals to meetings and appointments as necessary;
• Collaborate with community service providers to provide necessary case management services and coordinate residential and non-residential treatment and service planning.
• Coordinate services with all members of individual's support network;
• Participate in training opportunities to advance skills and knowledge in addictions and mental health.
• Perform other duties as assigned.

SKILLS & ABILITIES:

• Ability to work effectively with internal teams, peers, individual clients and groups.
• Ability to apply principles learned to new situations.
• Ability to display a non-judgmental attitude.
• Demonstrated knowledge of community and social service agencies.
• Sufficient manual dexterity and physical ability to perform assigned tasks.
• Ability to communicate clearly and concisely both orally and in writing.
• Ability to manage time and meet deadlines.
• Ability to work courteously and effectively communicate with the general public, clients, medical personnel, corrections personnel, police, and co-workers.
• Ability to maintain accurate records and necessary paperwork.
• Ability to provide leadership.
• Physical ability to bend, stoop, kneel, squat, twist, reach, pull and lift heavy objects.

Benefits at Central City Concern offered to our employees!

Central City Concern offers incredible benefits to our employees. We offer an extensive total rewards package to include base wages, medical, dental, vision, and voluntary plans. Central City Concern also takes employees' financial wellness into consideration and provides a rich retirement match.

• Generous paid time off plan beginning at 4 weeks of PTO accrual per year! Accrual amount/rate increases with longevity.
• Amazing 403(b) Retirement Savings plan with an employer match of 4.25% in your 1st year, 6% in the 2nd year, and 8% in your 3rd year!
• 11 recognized Holidays + 2 Personal Holidays.
• Comprehensive Medical, Vision, and Dental insurance coverage.
• Employer Paid Life, Short Term Disability, AND Long-Term Disability Insurance!
• Sabbatical Program offering extended time off at years 7, 14, and 21.

Central City Concern is a second-chance employer and complies with applicable laws regarding the consideration of criminal background for employment purposes. Government regulations, contractual requirements, or the duties of this particular job may require CCC to conduct a background check and take appropriate action to address prior criminal convictions.

As an agency deeply rooted in recovery, part of our policy and commitment to a drug and alcohol-free workplace includes post-offer, and pre-employment drug screens. Please note we follow Federal Guidelines regarding prohibited substances, even for those legal at the state level.

CCC values and celebrates diversity in race, heritage, ethnicity, gender identity and expression, sexual orientation, religion, age, and disability. We are an Equal Opportunity Employer and we prioritize active inclusion of diverse staff.