Director, Supplier Engagement - Programs

What you will be doing:

This position plays a pivotal role in fostering strategic supplier engagement by collaborating within a matrix organization to strengthen relationships between suppliers and members, including hospitals, health systems, and collaboratives, to enhance alignment with the GPO portfolio. Utilizing Premier data tools and technology, the Director of Supplier Engagement will work directly with MWDVBE and Small Business suppliers as well as, Breakthroughs Award winners to drive strategic engagement, implement contract uptake strategies, and deliver value while increasing administrative fee revenue through the comprehensive GPO contract portfolio. By analyzing AP data, this role will proactively identify and secure new on-contract opportunities within the GPO, ensuring sustained supplier collaboration and achieving or exceeding target GAF growth goals.

Primary outputs of this position will be:

• Drive successful GPO contract adoption by leveraging supplier contract opportunities such as activations, alignments, and conversions, while engaging internal subject matter experts to optimize strategic category opportunities.
• Foster strategic supplier relationships to enhance contract compliance and alignment with member needs.
• Ensure the retention and growth of existing GPO spend through proactive engagement with suppliers and members.
• Expand contract coverage by identifying new partnerships with MWDVBE and Small Business and Breakthrough innovative suppliers.
• Lead the MWBE+ and Small Business committee
• Consistently achieve and exceed key performance targets, including GAF growth, through strategic supplier collaboration and engagement initiatives.

Additionally, this team member will be responsible for

• Cultivate and enhance supplier relationships by proactively identifying, developing, and maintaining strong connections with key stakeholders in assigned accounts through consistent and meaningful interactions.
• Act as the primary liaison for high-priority issues and opportunities, collaborating with suppliers to address gaps, align resources, and support member goals effectively.
• Strategically plan, execute, and oversee GPO strategies and initiatives with identified suppliers, ensuring alignment with supplier objectives to sustain and expand existing contracts.
• Identify and prioritize high-potential growth opportunities for supplier engagement, driving contract uptake, documenting customer success metrics, and facilitating upsell opportunities for enhanced solutions and services.
• Liaise with major departments as Portfolio Advisors, Pharmacy, Marketing and Sales to move the supplier, strategy forward.
• Review and update supplier profile information with current third-party certification expiration dates
• * Consults with VP, SSE to ensure Federal compliance factors are being met, new processes are developed and implemented, to educate staff on supplier issues, and best practices are shared across internal and externally.
• * Acts as the liaison with the finance reporting group to ensure timely reporting as requested by the Premier members.
• * Works in partnership with VP, SSE to formulate proactive communication and education strategies to enhance understanding and cultivate awareness of impact of supplier initiatives on Program performance
• Provide project management leadership by closely monitoring supplier-driven initiatives, removing obstacles, and ensuring timely progression toward completion.
• Maintain comprehensive documentation of supplier activities and progress within platforms such as SF and Monday.com to ensure visibility and alignment.

This person will have key competencies in understanding sourcing activities, supplier engagement, data analysis, account management, healthcare technology, and a track record of hands-on experience of generating new business and meeting/exceeding goals.

Key Responsibilities

Supplier Engagement and Relationship Management - 70%

The Director of Supplier Engagement will be responsible for driving contract uptake within the GPO membership through use of Premier contract portfolio and engaging strategic suppliers, sourcing resources and SME's. They will collaborate with Member Field Service and member stakeholders to utilize data analytics to increase contract activations, alignments, and conversions to the contract portfolio.

Project Management - 30%

This role will have project management responsibilities- working cross functionally with the Member, Member Field Service, Premier suppliers and the GPO sourcing team. Will have MWDVBE and Small Business Engagement suppliers. Continuous monitoring of projects is needed to ensure initiatives are moving to completion, removing any barriers where applicable. Identify and coordinate appropriate Premier resources to support external (member) and internal (Premier) goals.

Required Qualifications

Work Experience:

Education:

Preferred Qualifications

Skills:

• Supplier relationship management

• Business development; identification to close won

• Proficient with data analysis, Microsoft Outlook, Excel, Word, & PowerPoint

• Strong communication skills required (phone and presentation)

• Result driven multi-tasking capabilities

• Attention to detail is necessary to perform this role successfully

Experience:

• Project management

• Business Intelligence

• SaaS

• Supplier industry knowledge

Additional Job Requirements:

• Remain in a stationary position for prolonged periods of time

• Be adaptive and change priorities quickly; meet deadlines

• Attention to detail

• Operate computer programs and software

• Ability to communicate effectively with audiences in person and in electronic formats.

• Day-to-day contact with others (co-workers and/or the public)

• Making independent decisions

• Ability to work in a collaborative business environment in close quarters with peers and varying interruptions

Employees also receive access to the following benefits:

* Health, dental, vision, life and disability insurance

* 401k retirement program

* Paid time off

* Participation in Premier's employee incentive plans

* Tuition reimbursement and professional development opportunities

Premier at a glance:

• Ranked #1 on Charlotte's Healthiest Employers list for 2019, 2020, 2022, and 2023 and 21st Healthiest Employer in America (2023)

• Named one of the World's Most Ethical Companies by Ethisphere Institute for the 16th year in a row

• Modern Healthcare Best in Business Awards: Consultant - Healthcare Management (2024)

• The only company to be recognized by KLAS twice for Overall Healthcare Management Consulting

For a listing of all of our awards, please visit the Awards and Recognition section on our company website.

Employees receive:

• Perks and discounts

• Access to on-site and online exercise classes

Premier is looking for smart, agile individuals like you to help us transform the healthcare industry. Here you will find critical thinkers who have the freedom to make an impact. Colleagues who share your thirst to learn more and do things better. Teammates committed to improving the health of a nation. See why incredible challenges require incredible people.

Premier is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to unlawful discrimination because of their age, race, color, religion, national origin, ancestry, citizenship status, sex, sexual orientation, gender identity, gender expression, marital status, familial status, pregnancy status, genetic information, status as a victim of domestic violence, covered military or protected veteran status (e.g., status as a Vietnam Era veteran, disabled veteran, special disabled veteran, Armed Forces Serviced Medal veteran, recently separated veteran, or other protected veteran) disability, or any other applicable federal, state or local protected class, trait or status or that of persons with whom an applicant associates. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. In addition, as a federal contractor, Premier complies with government regulations, including affirmative action responsibilities, where they apply. EEO / AA / Disabled / Protected Veteran Employer.

Premier also provides reasonable accommodations to qualified individuals with a disability or those who have a sincerely held religious belief. If you need assistance in the application process, please reply to diversity_and_accommodations@premierinc.com or contact Premier Recruiting at 704.816.5200.

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