Lead Accounts Payable Representative

Job Summary

• Serves as a subject matter expert, optimizing policies, procedures, and processes to ensure accuracy, financial control, and compliance with Company and regulatory standards. This role provides critical input on technology projects, validates system changes, and identifies areas for improvement. Additionally, this role monitors transactional data for unusual activity, assists in development of training materials, and ensures both Team Members and Internal Customers are equipped to implement updated processes effectively.

• This role is responsible for administering a large purchase card and expense program containing 19 hierarchies, which contains a yearly transaction count of over 700k and $230m in spend. They'll work collaboratively with Analysts and Leaders to strive for continued improvement on policy suggestions, maintenance, and enforcements.

• Serve as a subject matter expert in one or more functional areas within the Accounts Payable team, with a comprehensive understanding of how decisions, processes, and projects impact the company's financial and operational performance
• Optimize policies, procedures and processes with a focus on accuracy, internal controls, repeatability, financial impacts, and internal & external Customer impacts
• Participate on projects impacting Accounts Payable and/or the Corporate Credit Card Program and provide input on potential impacts to Department policies, procedures, processes, systems and interfaces
• Participate in test case validation and ensure accuracy of system and process changes; raise issues to Department Leadership as identified
• Assist in training material development and train Team Members and Internal Customers on project impacts and updated processes and procedures
• Monitor data trends for unusual activity, research root cause and provide an impact analysis to Department Leadership
• Enforce and train on Company and regulatory policies related to Accounts Payable and/or Corporate Credit Card program transactional data
• May perform other job duties as directed by Employee's Leaders

• Knowledge of internal controls and SOX compliance
• Knowledge of principles and processes for providing Customer (internal and external) services including Customer (internal and external) needs assessment, meeting quality standards for services, and evaluation of Customer satisfaction
• Skilled in gathering all relevant information and data in order to understand issue completely and take next steps
• Skilled in making informed decisions quickly, always aware of time sensitivity
• Ability to keep up with fast paced work that may require facing new challenges and situations
• Ability to reflect on what works well and identify on ways to improve
• Ability to adjust content and format of message to adapt to the audience, from detailed messaging for Customers to elevated concepts for Leaders
• Ability to meet productivity goals related to transactional processing of invoices, Customer Service transactions, payments or credit card administration

• Required: High School Diploma or GED

• Advanced level experience, seasoned and specialized knowledge in:
  • Accounting or Finance
  • Accounts Payable
  • Customer Service
• Preferred: Concur/SAP/Alteryx/Internal Controls and Fraud Prevention
• Preferred Experience: 5 years

• N/A

• Ability to perform work duties from limited space workstation/desk/office area for extended periods of time
• Ability to communicate and interact with others in the English language to meet the demands of the job
• Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job

• Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986
• Must be at least 18 years of age
• Must be able to comply with Company attendance standards as described in established guidelines
• Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines
• Must meet confidentiality expectations as to confidential, proprietary, and sensitive Company information
• Must have the flexibility to work extended hours, including occasional weekends, and Company holidays

Pay & Benefits

Competitive market salary from $58,850 per year to $65,400 per year* depending on qualifications and experience. For eligible Leadership and individual contributor roles, additional bonus opportunities are available and awarded at the discretion of the company.

Benefits you'll love:

• Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too)
• Southwest will help fund your 401(k) retirement savings with Company contributions up to 9.3% of your eligible earnings**
• Potential for annual ProfitSharing contribution in the Southwest Retirement Savings Plan- when Southwest profits, you profit***
• Competitive health insurance for you and your eligible dependents (including pets)
• Southwest offers health plan coverage options that start from the very first day of employment. You will have 30 days to select and enroll in your health plan with coverage retroactively available to your first day of employment.
• Explore more Benefits you'll love: https://careers.southwestair.com/benefits

• *Pay amount does not guarantee employment for any particular period of time.

  **401(k) match contributions are subject to Retirement Savings Plan vesting schedule and applicable IRS limits ***ProfitSharing contributions are subject to Retirement Savings Plan vesting schedule and are made at the discretion of the Company.