EMPLOYEE ASSISTANCE PROGRAM COUNSELOR

JOB ANNOUNCEMENT

Employee Assistance Program Counselor

DEPARTMENT OF Human Resources

Number of Positions: 1

(Additional vacancies possible pending budget approval)

Starting Salary: $94,500

Applications for this position will be accepted until 11:59 pm CDT on 06/03/2024

Under general supervision, the class coordinates the administration, development, and implementation of a specific project or program of moderate size and scope for a city department; and performs related duties as required

Positions assigned to this classification are excluded from bargaining union representation based on supervisory, managerial, or confidential authority requirements within the labor relations act.

ESSENTIAL DUTIES

* Develops and administers the City's EAP; oversees the day-to-day operations

* Develops the EAP program objectives and performance measures

* Conduct confidential assessments to determine the needs of employees seeking assistance

* Provides counseling and long-term psychotherapy to employees and ensures that the delivery of EAP services follows state and federal standards

• Develop and implement objectives and standards for client care
• Provides short-term counselling and support services to employees, including crisis intervention

* Provides referrals and links with outside agencies to obtain additional services needed by employees

* Performs case management services to employees, including follow-up

* Maintains program records and prepares statistical and narrative reports of program activities and accomplishments

• Evaluates the effectiveness of the EAP through data analysis and feedback from employees, making recommendations for improvements
• Consults with psychiatrists, physicians, clinical therapists, and other staff members to ensure cooperative treatment planning
• Responds to crisis situations (e.g., violence in the workplace, accidents, general workplace unrest), as required

* Develops and delivers a strategic marketing plan for the City's EAP, including the creation of promotional materials (i.e., brochures, flyers, and e-mails) to market EAP services to increase the usage by employees

* Assists in the implementation of administrative policies, programs, and activities for an EAP program.

* Develops and delivers training and presentations to familiarize employees with EAP services

Additional duties may be required for this position

Location: 121 N LaSalle St. Room 1100

Days: Monday - Friday

Hours: 8:30 - 4:30

THIS POSITION IS IN CAREER SERVICE

MINIMUM QUALIFICATIONS

Education, Training, and Experience

• Graduation from an accredited college or university with a Master's degree in Psychology or Social Work, plus four (4) years of professional behavioral and/or mental health experience;

OR

• Graduation from an accredited college or university with a Master's degree in Guidance and Counseling, Vocational Rehabilitation, Pastoral Counseling, Art Therapy, or Educational Psychology, plus one (1) year post-master's supervised practicum carried out in a mental health setting, as well as four (4) additional years of professional behavioral and/or mental health experience

Licensure, Certification, or Other Qualifications

• Current license as a Licensed Clinical Social Worker (LCSW), Licensed Clinical Professional Counselor (LCPC), Licensed Marriage and Family Therapist (LMFT), Licensed Clinical Psychologist (LCP), or Licensed Practitioner of the Healing Arts (LPHA). If you hold a terminal clinical license in another state, this meets this requirement, but you must demonstrate the ability to establish the clinical license in the State of Illinois within 6 months of hire.

WORKING CONDITIONS

• General office environment

EQUIPMENT

• Standard office equipment (e.g., phone, printer, copier, computers, mobile devices)
• Standard productivity suites (e.g., Microsoft Office Suite, Google Workspace, etc.)

PHYSICAL REQUIREMENTS

• No specific requirements

KNOWLEDGE, SKILLS, ABILITIES, AND OTHER WORK REQUIREMENTS

Knowledge

Considerable knowledge of:

• *applicable federal, state, and local laws, regulations, and guidelines
• *mental health care principles, practices, and procedures
• *behavioral health principles, practices, and procedures
• *individual, family, and group psychotherapy and counseling
• *social services programs and resources
• *clinical methods and procedures
• *record keeping methods, practices, and procedures
• *program planning, development, coordination, and evaluation
• *particular needs, issues, and concerns of specific communities or groups
• *social, developmental, cultural, economic, and legislative issues and trends impacting targeted populations
• *uses, side effects, and interactions of prescription medicines and other drugs

Some knowledge of:

• alcohol and substance abuse traits and treatments
• *case management methods and procedures

Knowledge of applicable City and department policies, procedures, rules, and regulations

Skills

• *ACTIVE LEARNING - Understand the implications of new information for both current and future problem-solving and decision-making
• *ACTIVE LISTENING - Give full attention to what other people are saying, take time to understand the points being made, ask questions as appropriate, and not interrupt at inappropriate times
• *CRITICAL THINKING - Use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems
• *MONITORING - Monitor and assess performance of one's self, other individuals, or organizations
• *COMPLEX PROBLEM SOLVING - Identify complex problems and review related information to develop and evaluate options and implement solutions
• *COORDINATION WITH OTHERS - Adjust actions in relation to others' actions
• *INSTRUCTING - Teach others how to do something
• *NEGOTIATION - Bring others together and trying to reconcile differences
• *PERSUASION - Persuade others to change their minds or behavior
• *SERVICE ORIENTATION - Actively look for ways to help people
• SOCIAL PERCEPTIVENESS - Demonstrate awareness of others' reactions and understand why they react as they do
• *JUDGEMENT AND DECISION MAKING - Consider the relative costs and benefits of potential actions to choose the most appropriate one

Abilities

• COMPREHEND INFORMATION - Listen to and understand information and ideas presented through spoken words and sentences
• COMPREHEND WRITTEN INFORMATION - Read and understand information and ideas presented in writing
• SPEAK - Communicate information and ideas in speaking so others will understand
• WRITE - Communicate information and ideas in writing so others will understand
• RECOGNIZE PROBLEMS - Tell when something is wrong or is likely to go wrong
• REASON TO SOLVE PROBLEMS - Apply general rules to specific problems to produce answers that make sense
• MAKE SENSE OF INFORMATION - Quickly make sense of, combine, and organize information into meaningful patterns
• ORGANIZE INFORMATION - Arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations)
• REACH CONCLUSIONS - Combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events)

All employees of the City of Chicago must demonstrate commitment to and compliance with applicable state and federal laws, and City ordinances and rules; the City's Ethics standards; and other City policies and procedures.

The City of Chicago will consider equivalent foreign degrees, accreditations, and credentials in evaluating qualifications.

* May be required at entry.

SELECTION REQUIREMENTS

This position requires applicants to complete an interview. The interviewed candidate(s) possessing the qualifications best suited to fulfill the responsibilities of the position will be selected.

For Information on our employees' benefits, please visit our benefits website at:

https://www.chicago.gov/city/en/depts/fin/benefits-office.html

For Information on our salary and title structure, visit our classifications website at:

https://www.chicago.gov/content/dam/city/depts/dhr/supp_info/JobClassification/2025_Classification_and_Pay_Plan.pdf

APPLICATION EVALUATION: Initial evaluation will be based on information provided on the application and the documents submitted. Department of Human Resources staff will review applications after the final posting date. Staff will follow any and all required Employment/Hiring Plan provisions, federal, state, and local laws, and Collective Bargaining Agreements when applicable. Staff will apply hiring preferences as required by the municipal code. Placement on an eligibility list is not an offer or guarantee of an interview or employment with the City of Chicago.

COMMITMENT TO DIVERSITY: To further our commitment to hiring applicants with diverse experience, the City of Chicago has adopted the following ordinances 2-74-020 and 2-74-075. The ordinances provide a preference to applicants who meet minimum qualifications and who are veterans of the Armed Forces, and/or residents of Socio-Economically Disadvantaged Areas (SEDA), and/or Chicago Public School (CPS) high school graduates, to be referred to departments for consideration. These hiring preferences do not apply to bidders, as Collective Bargaining Agreements define the hiring process for bidders. For positions covered by a collective bargaining agreement, bidders will be considered before external candidates. To learn more about our hiring practices, click here.

ALL REFERENCES TO POLITICAL SPONSORSHIP OR RECOMMENDATION MUST BE OMITTED FROM ALL APPLICATION MATERIALS SUBMITTED FOR CITY EMPLOYMENT.

The City of Chicago is an Equal Employment Opportunity, Military Friendly, and Fair Chance Employer.

City of Chicago

Brandon Johnson, Mayor