Active Directory / M365 Administrator (Contract)

At AlixPartners, we solve the most complex and critical challenges by moving quickly from analysis to action when it really matters; creating value that has a lasting impact on companies, their people, and the communities they serve. By understanding, respecting, and honoring the needs of our employees, clients, and communities, AlixPartners actively promotes an inclusive environment. We strongly believe in the value that diversity brings to our experiences and are committed to the perpetual enhancements of initiatives, policies, and practices. We hold ourselves accountable by providing the space for authenticity, growth, and equity for everyone.

AlixPartners has embraced a hybrid work model to provide flexibility and support our employees' work-life integration. Our hybrid model combines a mix of in-person at the Southfield office on Tuesday, Wednesday, and Thursday, with remote working options for Monday and Friday. MUST BE CURRENTLY AUTHORIZED TO WORK IN THE UNITED STATES. NO VISA OR IMMIGRATION SPONSORSHIP FOR THIS ROLE, NOW OR IN THE FUTURE. (e.g., H-1B, STEM OPT, TN, etc.)

LOCATION: Southfield, MI; assignment expected to run through 2025

What you'll do

In this hands-on role on AlixPartners Information Technology team, a successful Active Directory / M365 Administrator will work within Information Technology to serve various functions. You will assist in the responsibility of the design, implementation, and maintenance strategies of multiple enterprise-level applications and platforms such as Microsoft Active Directory, Microsoft Exchange, Entra ID, and Microsoft Cloud.

Known internally as IT Infrastructure Identity & Access Management Senior Engineer, this is a full-time, contract position with a preferred location in Southfield, MI, reporting to the Identity and Access Manager. Assignment is anticipated to run through the end of 2025, possibly into 2026.

• Assist in the design and implementation of Microsoft Active Directory and Microsoft Entra solutions, including but not limited to user account management, group policy implementation, and access control.
• Manage and maintain Microsoft Exchange environments, ensuring email systems are secure, reliable, and function efficiently.
• Implement and manage Microsoft Entra ID for identity and access management.
• Assist in the design and implementation of Microsoft Active Directory and Microsoft Entra solutions,
• Configure and manage Microsoft 365 tenant, including organizational profile, tenant subscription options, component services, user accounts and licenses, Conditional access policies, security groups, and administrative roles.
• Troubleshoot DNS Service and DNS resolution issues and manage internal and external DNS systems.
• Provide support, implementation, and design services for Microsoft Active Directory and Windows-based systems across the enterprise (multi-domain environment).
• Collaborate with other business functions to understand their business requirements and develop customized solutions that align with their goals.
• Work closely with other members of the Corporate Services Department to ensure that our systems are reliable, secure, and meet the needs of our users.
• Provide technical documentation for applications and processes, including system requirements, design specifications, user guides, and training materials.
• Maintain expert knowledge of industry best practices, policies, and regulations.
• Innovate and implement improvements and updates to existing technologies proactively.
• Test new software releases, work with management to schedule the best time to update applications and lead the installation, proving and training for users on updates.
• Provide technical guidance and training for clients and end-users.
• Additional responsibilities as identified; this description is not designed to encompass a comprehensive listing of required activities, duties, or responsibilities.

What you'll need

• Minimum four (4) years of experience in designing and implementing Microsoft Active Directory solutions.
• Expertise in Microsoft Exchange, including Exchange Online.
• Experience with PowerShell scripting for automation of Active Directory, Entra ID, and Exchange tasks.
• Solid understanding of cloud technologies, Entra ID, and hybrid environments.
• Familiarity with working from a ticketing system (i.e. ServiceNow) as part of a larger team supporting many clients.
• Highly effective customer service skills using best practices, and the interpersonal skills to interact with people at all levels; beneficial to having worked in an ITIL based environment.
• Process oriented with effective organizational skills and high-level attention to detail with demonstrated skills in problem analysis and resolution.
• Ability to work independently and within a team in high pressure situations.
• Able to maintain momentum on individual projects and prioritize tasks with the ability to juggle interruptions while providing support to the user community.
• Excellent oral and written communication in English. Capable of explaining technical concepts in plain language and communicating effectively with stakeholders at all levels.
• Core working hours are generally 8:30 AM - 5:30 PM, Monday - Friday; willingness to work outside of normal U.S. business hours, and as unique projects/needs arise.
• Ability to work full time in an office and remote environment; physically able to sit/stand at a computer and work in front of a computer screen for significant portions of the workday.
• Must become familiar with, and promote and abide by, our Core Values as defined by the AlixPartners'Code of Conduct and foster an inclusive environment with people at all levels of an organization.

AlixPartners is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability. AlixPartners is a proud Silver award-winning Veteran Friendly Employer.

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