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LTSS Service Care Manager

Spectraforce Technologies
United States, North Carolina, Raleigh
May 21, 2025
Job Title: LTSS Service Care Manager

Job Location: Member Facing - McAllen or Misson, TX

Job Duration: 3 Months

Shift: 8am - 5pm


Responsibilities:

Assists in developing, assessing, and coordinating holistic care management activities to enable quality, cost-effective healthcare outcomes. May develop or assist with developing personalized service care plans/service plans for long-term care members and educates members and their families/caregivers on services and benefits available to meet member needs.

* Meet required deadlines, 3-day turnaround time for documentation of any assessment.

* Possibility of High priority assessments that must be completed within 24 hours.

* Possibility of OT needed to address business needs.

* Deliver thorough assessment, clear documentation.

* Deliver quality of all work performed.

* Available to work M-F 8-5, with possibility of work needed outside of 8-5 schedule.

* 75% Travel required to complete assessments, possibility of travel of more than 30 miles to reach or members.

* Good communication skills and collaboration with other Teams, Providers involved with member's care.

* Ability to quickly adapt to change and collaborate well with team members.

* Ability to identify health and safety risks/gaps, holistically assess, and coordinate member care.

Candidate Requirements
Required: Preferred:
Required: LPN, LVN, LSW, TX Driver License Preferred:


  • Years of experience required
  • Disqualifiers
  • Best vs. average
  • Performance indicators


Must haves:

Microsoft Outlook, Teams, Excel, Word, Adobe, minimum of 50 wpm typing speed

Nice to haves: Field Work experience with the elderly and disabled population

Disqualifiers:

Performance indicators:



  • Top 3 must-have hard skills
  • Level of experience with each
  • Stack-ranked by importance
  • Candidate Review & Selection


1 Speak/Write English & Spanish
2 Know/Understand Medical Terminology and Disease Process
3 2+ years of experience in a managed care environment or working with people with disabilities and vulnerable populations who have chronic or complex conditions


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